Care Coordinator Talent Pool - US Healthcare | Remote (SA Candidates)
Posted 6 days ago
CARE COORDINATOR TALENT POOL – Not a live vacancy
This is not an active vacancy. It is an ongoing talent pool for South African healthcare coordination professionals.
We are building a pipeline of qualified Care Coordinators to be considered for remote, US-based healthcare and ABA therapy opportunities as they become available through our clients. When a suitable role opens, we will reach out directly to candidates whose experience most closely matches the requirements.
ABOUT ISTA PERSONNEL SOLUTIONS
ISTA Personnel Solutions is a fast-growing, global BPO company. We are not a recruitment agency. We operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality operational support with precision, efficiency, and professionalism. We work across US healthcare, ABA therapy, and broader professional services, connecting skilled South Africans with international operations that value quality and reliability.
WHO WE ARE LOOKING FOR
We welcome applications from professionals with experience in:
- Care Coordination
- Patient Care Coordination
- Client Services within Healthcare
- Case Management
- Healthcare Compliance Administration
- ABA Therapy Support Roles
- Scheduling and Clinical Coordination
- Client Onboarding and Case Setup
WHAT WE TYPICALLY LOOK FOR IN CARE COORDINATORS
- Minimum 1–2 years of experience in healthcare coordination, case management, or client support
- Strong written and verbal English communication skills - Must be comfortable communication with US-based teams via Teams, email and telecom
- High emotional intelligence and ability to manage sensitive conversations professionally
- Strong organizational and multitasking abilities
- Ability to manage multiple cases and priorities simultaneously
- Comfortable working US business hours (EST alignment)
- Experience supporting US-based clients is advantageous
- Familiarity with systems such as CentralReach, ClickUp, Intermedia, EHR platforms, or similar tools is a plus
- Understanding of HIPAA compliance and confidentiality standards is beneficial
REMOTE WORK REQUIREMENTS
All roles are fully remote. Candidates must have:
- Fibre internet (minimum 25 Mbps upload & download) – Wi-Fi only will not be sufficient
- Reliable backup power to manage loadshedding (UPS, Inverter, Generator, Solar, etc.)
- A dedicated, professional home workspace
Please note: Applicants without fibre internet and backup power cannot be considered.
HOW TO APPLY
Submit your resume and complete the short screening questionnaire. There is no closing date. This talent pool remains open. Shortlisted candidates will be contacted as suitable roles become available.
We look forward to connecting with South Africa’s healthcare coordination talent!
Other open roles at ISTA Personnel Solutions(6)
Welcome to ISTA Solutions, your go-to remote staffing solutions provider. We understand the challenges businesses face when managing their workflows and finding the right people to execute their vision. That's why we exist—to be your dedicated partner in growth. Here are some reasons why our services are a must-have for your business: -We provide tailor-made workflow solutions that cater to your unique business requirements, helping you streamline your operations, reduce the turnaround time, and maximize efficiency. -Our agents are skilled, experienced, and solely focused on your company. They are trained to deliver outstanding results while working closely with your team and adhering to your company's culture. -We leverage our global resources to provide comprehensive support for your business, including technical assistance, billing services, and recruitment. This way, you can focus on growing your business while we take care of the back-end operations. At ISTA Solutions, we believe in the power of building strong relationships with our clients. We strive to be your long-term partner in success, providing ongoing support and guidance to help you navigate through any challenges that may arise. We understand the importance of transparency and honesty in business. That's why we pride ourselves on being open, ethical, and straightforward in all our client interactions. Without ISTA, healthcare companies commonly face: -Overburdened workforce -Increased demand for productivity -The need to reduce operational costs -The lack of specialized expertise in-house -Difficulty finding reliable remote staff We know that these problems can have a big effect on the growth and success of your business, which is why we're here to offer you complete remote staffing solutions. Whether you need customer service support, technical assistance, or a team of virtual assistants, we have the expertise to help you achieve your business goals.
Key team members
Nicole Barrish
DJ Narvaez RN
Cindy Mojela
Carmin Myburgh
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