Dynamic D365 Engagement Manager
Posted 9 days ago
RemoteRemote Opportunities - CanadaSE122k - 161k CAD
Long View. A career that helps you get more out of life.
A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!
Are you a senior D365 Engagement Manager with a track record of success delivering Dynamics or ERP implementations? Do you thrive in a fast-paced environment?
We are seeking a dynamic and client-centric Engagement Manager to lead the successful delivery of Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE) implementations. In this pivotal role, you will be responsible for owning the end-to-end customer relationship, managing scope, ensuring solution delivery excellence, and aligning business value with client priorities. You will serve as the trusted advisor and primary point of contact for key stakeholders, overseeing all aspects of project delivery and client satisfaction across ERP and CRM workstreams.
### A Day in the Life:Client Relationship Management
- Build and maintain trusted advisor relationships with client stakeholders.
- Lead executive and steering committee meetings.
- Understand client business objectives and align solutions to strategic priorities.
- Manage stakeholder expectations and drive customer satisfaction.
- Oversee a portfolio of Dynamics 365 implementation and transformation programs from initiation through deployment.
- Ensure scope, schedule, budget, quality, and risk objectives are achieved.
- Coordinate activities across business, functional, technical, and project teams.
- Facilitate issue resolution and decision-making processes.
- Collaborate with Solution Architects and Delivery Leads to ensure successful solution execution.
- Monitor project health, risks, dependencies, and resource requirements.
- Ensure adherence to delivery methodologies, governance standards, and best practices.
- Support change management and organizational adoption initiatives.
- Identify opportunities for additional services and business value realization.
- Support account planning, opportunity development, and proposal activities.
- Participate in discovery workshops, assessments, and executive presentations.
- Contribute to revenue growth and client retention strategies.
- Monitor engagement profitability, forecasts, and resource utilization.
- Manage contract compliance, scope management, and change requests.
- Ensure achievement of financial and operational objectives.
Engagement Leadership
Solution & Delivery Governance
Business Development & Growth
Financial & Contract Management
Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!
Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know
Other open roles at Long View Systems(6)
Dynamics 365 Customer Engagement Technical Consultant
Remote Opportunities - Canada
🏡 RemoteDynamics 365 F&O Presales Architect
Calgary
On-siteEnterprise Architect - Microsoft Dynamics 365 Finance & Operations
Remote Opportunities - Canada
🏡 RemoteJunior Systems Consultant, Smart Assist – N-Able
Calgary
On-siteDynamics 365 F&O Technical Architect
Remote Opportunities - Canada
🏡 RemoteJob details
Workplace
Remote
Location
Remote Opportunities - Canada
Experience
SE
Salary
122k - 161k CAD
per year
Long View Systems
View company pageWe’re the technology company putting people first. Read about our journey to 100 years.
Key team members
Roy Genilo
Wendy Gehm
Rod Morreau
Tasha Engel
Apply smarter with Jobr
Jobr aggregates jobs directly from company career portals — no middlemen. Our team applies on your behalf with AI-tailored resumes, reviewed by a human before submission.
Direct from company career pages
AI-personalised cover letters
Human review before every submit
Application tracking & follow-ups