Program Director - Paramedic

Job Description

We're looking for the leader who will set the tone from day 1. This isn't stepping into someone else's system. It's building one.

If you've ever wanted to run an EMS operation the way you know it should be run, with a paramedic-owned company that backs its people, this is that role.

The Opportunity

As EMS Director for our Aurora operation, you own the day-to-day life of the station. You'll be the face of EMS Unlimited in the community, the steady hand your team looks to on a hard call, and the leader accountable for clinical quality, readiness, and culture under one roof.

You'll have real authority and real support — a clinical program team, a compliance and licensing structure, modern technology, and an owner who answers the phone.

What You'll Do

• Run the station. Own day-to-day operations, staffing, scheduling, and shift coverage so Aurora is always ready to respond — ALS, BLS, and CCT/IFT.
• Lead people. Hire, mentor, coach, and develop your crew. Set expectations, recognize great work, and hold the line on the standards that keep patients and providers safe.
• Protect clinical quality. Partner with the Clinical Program Director and Medical Director to uphold protocol compliance, PCR documentation standards, and the clinical excellence the community demands.
• Onboard and sign off new providers. Run station orientation, competency verification, and field training sign-off in partnership with our Training Coordinator.
• Keep the station compliant and ready. Oversee state EMS licensure requirements, controlled-substance handling, OSHA and safety standards, vehicle and equipment readiness, and accurate documentation.
• Own the numbers. Manage the station's operational performance and budget responsibility, and report on KPIs to the Operations Director.
• Be the community partner. Build trusted relationships with the City of Aurora, area fire and EMS partners, and the local hospital — the relationships that make a community EMS system actually work.

Qualifications

Required

• Current Nebraska Paramedic license — or eligibility to obtain Nebraska licensure by reciprocity prior to start
• Active ACLS, PALS, and ITLS or PHTLS
• Demonstrated EMS leadership or supervisory experience (shift lead, FTO, captain, supervisor, or director level)
• Working knowledge of EMS operations: staffing, scheduling, clinical documentation, QI, and regulatory compliance
• Valid driver's license with an acceptable driving record
• The judgment to lead under pressure and the heart to lead people well
• Must reside within 60 minutes drive of Aurora, NE. 
• Relocation assistance/reimbursement available

Preferred

• Critical Care Paramedic (CCT-P / CCP-C / FP-C) credential
• Experience standing up or growing an EMS station, service, or new contract
• Familiarity with EMS platforms such as ZOLL, emsCharts, or equivalent
• Background in municipal, hospital-based, or interfacility transport operations
• Roots in or genuine commitment to the Aurora / Hamilton County community

Additional Information

All information will be kept confidential according to EEO guidelines.

Compensation & Benefits

• $85,000 per year, salaried
• Full benefits package