Social Media & Content Manager

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a fast-growing technology company building innovative AI-powered solutions for Shopify brands. Their platform helps marketers and operators plan, coordinate, and optimize cross-channel campaigns by connecting merchandising, inventory, and marketing intelligence into a single system. As the company prepares for significant growth, they are seeking a Social Media & Content Manager to help build a recognizable brand presence, create engaging content, and support demand generation efforts across multiple social channels.

Role Overview

The Social Media & Content Manager will be responsible for creating, producing, publishing, and managing original content across multiple social media platforms. The Social Media & Content Manager will own content production, short-form video creation, publishing schedules, community engagement, performance reporting, and content execution while partnering closely with marketing leadership. This role is ideal for a creative content producer who enjoys filming, editing, designing, publishing, and optimizing content while helping drive audience growth, engagement, and demand generation.

Location

Fully Remote | 9:00 - 5:00

Key Responsibilities

Content Production & Video

• Create original content from concept through final publication.

• Film screen recordings, product walkthroughs, and short-form video content.

• Record, edit, and produce polished video assets using Descript, CapCut, or similar tools.

• Create static graphics, social content, and visual assets using Canva, Figma, or similar design tools.

• Ensure all content aligns with brand messaging and visual standards.

• Maintain a consistent visual and editorial style across content initiatives.

• Produce content that feels polished, intentional, and professionally executed.

Content Calendar & Publishing

• Develop and manage content calendars across social media platforms.

• Schedule and publish content consistently across X, LinkedIn, Instagram, TikTok, and other relevant channels.

• Execute content variations, experiments, and testing initiatives.

• Maintain a consistent publishing cadence aligned with growth objectives.

• Ensure content remains organized, timely, and aligned with marketing priorities.

Community Engagement

• Monitor and respond to comments, messages, and audience interactions.

• Engage with target audiences across social platforms.

• Support influencer collaborations and partnership initiatives.

• Help strengthen community engagement and brand awareness.

• Maintain a professional and responsive presence across channels.

Reporting & Performance Analysis

• Track content performance across platforms.

• Monitor engagement, reach, click-through rates, audience growth, and related performance indicators.

• Report content results and provide recommendations for improvement.

• Identify trends, opportunities, and content insights.

• Support ongoing optimization efforts through performance analysis.

AI-Enabled Content Operations

• Utilize AI tools to support content creation, repurposing, scheduling, and reporting workflows.

• Leverage AI-enabled processes to improve content production efficiency.

• Ensure all published content is reviewed, refined, and aligned with brand standards.

• Use AI as a productivity tool while maintaining authentic brand voice and quality.

Qualifications Experience

• 2+ years of experience managing social media accounts and content programs.

• Experience creating original short-form video content from concept through publication.

• Experience filming, editing, and producing video assets independently.

• Experience managing content calendars and publishing schedules.

• Experience supporting social media growth initiatives across multiple channels.

• Experience creating content for B2B SaaS, Shopify, eCommerce, technology, or related industries is preferred.

• Experience supporting influencer collaborations or partnership campaigns is preferred.

• Experience using AI tools to support content production workflows is preferred.

Qualifications Skills

• Strong content creation and storytelling abilities.

• Strong video production and editing skills.

• Strong visual design and creative execution capabilities.

• Proficiency with Descript, CapCut, Canva, Figma, or similar creative tools.

• Ability to create content that aligns with brand standards and audience expectations.

• Ability to manage multiple content projects simultaneously.

• Strong organizational and content planning skills.

• Ability to interpret performance data and apply insights to future content.

• Strong understanding of social media best practices across X, LinkedIn, Instagram, and TikTok.

• Familiarity with AI-assisted content creation and workflow optimization.

• Highly proactive and execution-oriented mindset.

• Ability to work independently while collaborating closely with marketing leadership.

What Success Looks Like

• Original video content is consistently produced and published.

• Content calendars remain organized, active, and aligned with business priorities.

• Content maintains a recognizable and consistent brand presence across all channels.

• Audience engagement, growth, and content performance continue improving over time.

• Content experiments and tests are executed efficiently and reported accurately.

• Community interactions remain timely and professionally managed.

• Content efforts contribute to demand generation and business growth objectives.

Opportunity

This is an opportunity to play a major role in shaping the public presence of an innovative technology company while working closely with marketing leadership. The Social Media & Content Manager will have ownership over content creation, video production, publishing, community engagement, and performance reporting while helping build a recognizable brand within a highly competitive market. This role offers meaningful creative ownership, direct business impact, and opportunities for continued growth within marketing and content leadership.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets