Learning Experience Lead

Job Description

Purpose of Role

You will report in to the Learning Product Lead. The Learning Experience Lead ensures that people experience, adopt, and apply learning across the organisation.

• Translate priority skills and learning products into end‑to‑end journeys that embed development into everyday work and lead measurable capability uplift
• Design learning communities and cohort‑based capability programmes (for example apprentice communities and apprenticeship programmes) well, supports them well and connects them to pathways, performance and internal mobility.

Learn Journey Ownership

• Design and improve learning journeys in consideration of agreed priority skills and roles, advocating learning into workflow (not one‑off events).
• Orchestrate journeys using the learning product portfolio and promoting platforms.

Community & Cohort Programme Ownership (incl. Apprenticeships)

• Lead the strategy, operating rhythm and experience standards for learning communities (e.g., apprentice cohorts, capability networks, practice communities).
• Ensure apprenticeship journeys are integrated with broader capability pathways and in consideration of our needs and internal mobility outcomes.

Apprenticeship Programme Oversight

• Provide oversight, governance and quality assurance for apprenticeship programmes managed by direct reports (planning, comms, cohort operations, provider coordination).

Adoption & Manager Enablement

• Hold accountability for adoption and application in partnership with leaders and People Partners through manager enablement and performance support.
• Shape reinforcement mechanisms (manager prompts, in‑role application, community rituals) and adjust when adoption is low.
• Orchestrate delivery of blended experiences and facilitate important moments that require senior credibility.
• Evaluate journeys, communities and cohorts using data and feedback; iterate, scale or redesign to maximise impact.

Qualifications

Main Experience

• 5+ years total experience in L&D / Talent / People Development and Experience
• Expertise in learning experience design, journey orchestration and behaviour change at scale.
• Experience moving beyond event-based learning to sustained application through in-role experiences, manager enablement and reinforcement mechanisms.
• Experience designing and activating journeys within a digital learning ecosystem (LMS, LXP, skills platforms), ensuring seamless, intuitive learner experiences.
• Experience with how platform capabilities, content and workflow integration combine to promote adoption and engagement.
• Facilitation capability and credibility with senior partners.
• Experience analytics and user insight to improve journeys, engagement and improvement.

Additional Information

Additional information

We welcome applications from individuals of all backgrounds and experiences and are committed to creating an inclusive environment where everyone can succeed.

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like:

• Generous group bonus scheme
• 25 days annual leave
• Hybrid working - 2 days in the office
• Private medical insurance
• Pension Scheme - matched to 6%
• Buy and sell holiday
• Free subscription to wellbeing app Unmind
• Entain & Enhance days – 2 paid days off to focus on your professional or personal development
• Sharesave Scheme

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of accomplished people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

#LI-Hybrid

This is a hybrid remote/in-office role.