Head of Design

Job Description

• Location & Working Model: London (Stratford) | Hybrid (2 days on-site)
• Key Feature: Lead global design vision across 30+ iconic brands

Driven by continued growth and innovation across our global portfolio, this opportunity has been created to elevate our in-house creative agency and lead a design function at scale. This is a defining moment to shape creative excellence, embed emerging technologies, and influence how millions of customers engage with our brands worldwide.

The Head of Design will play a pivotal leadership role within our in-house agency, driving creative standards, innovation, and performance. The Head of Design will lead a multi-disciplinary team delivering high-impact campaigns across CRM, performance marketing, TV, and social channels. The Head of Design will work to ensure the team operates at pace while maintaining creative integrity. The role requires strong leadership, strategic thinking, and the ability to translate insight into award-winning design across multiple touchpoints.

The Head of Design will:

• Set the creative vision and act as brand guardian across all global design outputs
• Lead and inspire a team of design leaders, driving high standards across static and motion
• Champion AI adoption, embedding tools that enhance creative speed, insight, and quality
• Deliver strategically grounded design concepts from ideation through to execution
• Partner with stakeholders to elevate creative output and drive measurable business impact
• Implement best practice processes to scale design delivery across multiple brands

Qualifications

The Head of Design will bring:

• Proven experience leading large, multi-location design teams across multiple brands
• A strong portfolio showcasing impactful, integrated creative work
• A genuine, demonstrable curiosity about AI and its role in design, not as a gimmick, but as a tool that can unlock better, faster and more ambitious creative work
• Expert knowledge of design principles, including typography, motion, and digital execution

Additional Information

Benefits include

• Hybrid working model with flexibility built in
• Opportunity to lead design strategy across globally recognised brands
• A progressive environment embracing AI and emerging technologies
• Annual Bonus Scheme
• Exposure to international markets and creative campaigns at scale
• Private Healthcare
• Career progression within a leading global organisation

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

If this sounds like a role you would be interested in knowing more about please apply with your CV and Portfolio.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

#LI-Hybrid

This is a hybrid remote/in-office role.