Assistant Waiter (TOS)

Voulgaris Hospitality Group is seeking a friendly and service-oriented Assistant Waiter to join our team. As an Assistant Waiter, you will play a vital role in ensuring the exceptional dining experience our guests have come to expect from our hotels. Voulgaris Hospitality Group has a rich history of providing quality hospitality services, and as a member of our team, you will contribute to upholding this tradition.

At Voulgaris Hospitality Group, our mission is to provide seamless and human-centric hospitality services. With over 50 years of experience in the industry, we are committed to excellence and continuous improvement. Our hotels operate with a unique customer-centric approach, and we value the importance of our people - the heart and soul of each of our hotels.

Responsibilities

• Assist waitstaff in setting up tables and ensuring they are clean and presentable for guests.
• Greet guests upon arrival, escort them to their tables, and provide them with menus.
• Take drink and food orders accurately and efficiently.
• Serve food and beverages to guests, ensuring a prompt and courteous service.
• Monitor guest satisfaction and promptly address any concerns or complaints.
• Clear tables and prepare them for the next guests.
• Work closely with the waitstaff team to provide a seamless dining experience.

Requirements

• Previous experience in a customer service role, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong attention to detail and accuracy.
• Ability to work well in a team and collaborate with colleagues.
• Flexibility to work evenings, weekends, and holidays as required.
• Basic knowledge of food and beverage service techniques and etiquette.

Benefits

• Financial remuneration in accordance with the best practices of the market, which reflects the qualifications and experience of each candidate
• Continuous and personalized training
• Career plans and professional development opportunities
• Work in a family group with a human-centered approach and respect for the environment and society.
• Accommodation and board
• Social activities, to strengthen teamwork and corporate culture