Senior Business Analyst

Job Description

We are currently looking for a Senior Business Analyst  to join our growing team in one of the biggest European organizations.

Tasks & Responsibilities

• Prepare and maintain the Business Analysis Plan and Roadmap.
• Monitor progress against planned milestones and deadlines and report status to the Project Team.
• Collect, analyse and document business requirements in collaboration with Business Stakeholders and Subject Matter Experts (SMEs).
• Organise, facilitate and lead workshops and requirements gathering sessions.
• Ensure Business Requirements cover end-to-end business processes, including interactions between existing applications and the Group Client Portal.
• Model end-to-end business process flows when required.
• Define and document data specifications and data models when required.
• Identify and monitor project interdependencies and assess related impacts.
• Review and ensure the quality, consistency and completeness of Business Requirements documentation.
• Translate business requirements into user stories and maintain the implementation backlog.
• Support customer studies and surveys to gather customer feedback.
• Support the preparation of test scenarios, test cases and test execution activities.
• Prepare project documentation including meeting materials, meeting minutes, status reports and steering committee presentations.

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Engineering, Economics or a related field.
• English – Proficient communication skills, both written and spoken (minimum C1 level).
• Minimum 7 years of professional experience in Business Analysis.
• Minimum 7 years of experience in gathering, analysing and documenting business requirements for complex IT projects.
• Minimum 5 years of experience in business process modelling and process optimisation.
• Minimum 5 years of experience working with multiple stakeholder groups across business and IT domains.
• Proven experience in large-scale digital transformation programmes involving multiple workstreams and organisational units.
• Proven experience translating business requirements into user stories, functional specifications and implementation backlogs.

Mandatory Skills

• Business Analysis Planning and Governance.
• Requirements Elicitation and Management.
• Business Process Modelling (BPMN, UML or equivalent).
• Use Case Modelling.
• Customer Journey Mapping.
• Data Analysis and Data Modelling.
• Functional Requirements Documentation.
• Workshop Facilitation and Stakeholder Management.
• Backlog Creation and User Story Writing.
• Gap Analysis and Impact Assessment.
• End-to-End Process Design.

Preferred Experience

• Banking or Financial Services sector experience.
• Experience with Customer Portals, Digital Channels or Self-Service Platforms.
• Experience in User Experience (UX) and Customer Journey Design.
• Experience producing wireframes, mock-ups and prototypes.
• Experience in testing activities including test scenarios, test cases and UAT support.
• Previous experience working for European Institutions, International Financial Institutions or large public-sector organisations.