Partnership Marketing Assistant Manager - M/F/X

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

The Partnership Marketing Assistant Manager is responsible for delivering a consistent marketing operational framework to the Partnerships team globally.

The Partnership Marketing Assistant Manager will work closely with peers in the Marketing/ Com/ Branding team, Channel Teams (CRM, Media, Product) and Partnership Managers to build a marketing framework that aligns to business goals both in the short term and to help drive longer term goals. This role is for operational marketers that have a strong bias for analytics in a changing marketing environment.

Your mission: 

• Branding Compliance

  • Create, deliver and monitor partner-facing assets and ensure compliance with ALL Accor branding guidelines (identifiers, assets, endorsement) within the partners ecosystem
  • Ensure alignment and collaboration with Partnerships Managers and Partners and Central Branding team to deliver a unified ALL Accor branding strategy within the partners ecosystem

• Partner Marketing Operation & Support

  • Monitor global Partnerships ICP (Asana,..) and corporate communication planning (PR, events, invitation) for the Partnerships team
  • Maintain partner marketing operating framework up-to-date : marketing guidelines (branding, offers & campaign management), tool guidelines (AEM, TransPerfect, DAM,..)
  • Ensure consistent partnerships showcasing, contents and tracking (photo, descriptions, CTA) across all ALL Accor touchpoints (APP & Web) and components (Content Fragment)
  • Monitor marketing activations & offers in Luke to ensure ROI and profitable growth
  • Animate Global partnerships community (Viva Engage/ ALL Partnerships) & maintain partnerships communication presentations up-to-date per vertical (showcasing kit, media kit & pitch deck)
  • Leverage AI tool to facilitate campaign management and improve go-to-market processes
  • Act as the contact point for Central & Regional Partnerships Managers on all requests regarding marketing operating guidelines and tools (access management) and ensure high quality response time (SLA)

• Campaign Management

  • Execute campaign management from planning and briefing to execution and reporting
  • Lead joint go-to-market initiatives leveraging both ALL Accor and partner channels (CRM, app, media)

• Performance Management

  • Define and track KPIs across all partnerships, focusing on enrollment, engagement, and OKRs contribution with partnerships product and channel owners teams
  • Analyse campaign results to optimise strategy and improve ROI
  • Present performance insights and recommendations to internal stakeholders
  • Monitor central partner marketing budget (cash & points) and accounting

Qualifications

And you? 

• Qualifications Required

  • Master’s degree from a Business School in business and marketing
  • Minimum 2 years relevant experience as a consultant in marketing or loyalty / marketing manager
  • Fluent written and verbal communication skills in English
  • Knowledge of Asana, Adobe Experience Manager (AEM) and Notion

• Qualification Expected
  • Motivated self-starter who thrives on working in complex and challenging environments of a rapidly evolving business
  • Analytical tendencies with a natural curiosity to measure, test, learn and iterate in order to get the best results possible
  • Ability to operate in a fast-paced, matrix environment
  • An overseas working experience is highly valued

Additional Information

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.

and also,

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”.
• €11 meal vouchers.
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
2. An interview with the team manager responsible for the role you are interested in.  
3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
5. A personalized feedback. 

#accortechdigital