Human Resources Business Partner Hospitality Tech F/M/X

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

As part of the People & Culture Department, your mission is to implement the Group's HR strategy, support organizational transformation, and drive performance improvement across diverse departments reporting to different COMEX members. Acting as a 360° business partner, you will lead recruitment, training, talent management, and employee relations initiatives to align with the strategic objectives of each department. 

The scope “Hospitality Tech” is organized accross entities, brands and regions and will position you as the main HR stakeholder to the Global Chief Information Officer for Hotels covering more than 200 Heartists. This role is strategic in that it involves the coordination and exécution, with regional CIOs and local HRBPs, of all HR related topics. 

The mission of Hospitality Tech is to deliver top-quality tech services and ensure customer satisfaction through clear communication, standardized processes, a well-defined service catalogue, and the expertise of our tech professionals to our Hotels. 

Your mission: 

Business Support

• Collaborate with leadership teams across departments and regions to address evolving business needs for resources and expertise.
• Provide strategic HR advice and operational support on all human resources matters to managers and executive teams.
• Act as the single point of contact for leaders across your scope, in close partnership with local P&C Business Partners.

Talent Management

• Lead the recruitment process: analyze needs, define roles, post job openings, pre-screen candidates, and manage the selection process, ensuring comprehensive support to hiring managers.
• Drive performance and development review cycles, identify training needs, and foster talent through regular talent reviews and succession planning.
• Design and implement tailored training programs and career development initiatives for each department.

Change Management and Engagement

• Lead employee engagement efforts and drive cultural transformation projects across multiple business units.
• Support teams during organizational changes, ensuring clear communication and smooth transitions.

Communication

• Proactively enhance relationships with stakeholders to build strong HR-business alignment across departments.
• Foster effective, collaborative partnerships with People & Culture expertise teams.

Compensation and Workforce Management

• Oversee compensation processes, including annual reviews, salary surveys, and payroll monitoring.
• Track team movements, manage HRIS updates, analyze workforce data, and oversee hiring plans for each scope.

Employee Relations

• Ensure compliance with labor laws and company agreements, fostering a positive and healthy social climate within each department.
• Manage and resolve individual disputes, providing expert guidance to maintain employee trust and operational harmony.

Qualifications

And you? 

• Experience: 5 to 7 years in operational HR, with a proven track record in driving innovation, transformation, and change management. Business Partnering: Recognized as a trusted advisor for managers and employees, capable of navigating the complexities of multiple departments reporting to diverse COMEX members.
• Strong interpersonal skills and active listening abilities to build close relationships with teams. Dynamic, positive, and energetic, capable of engaging stakeholders in projects. Results-oriented with the ability to align HR strategies with the strategic priorities of different departments. Curious and innovative, delivering forward-thinking solutions.
• Languages: Fluent English required for professional use (international scope); French is a plus
• Collaboration: Proven ability to work closely with Talent & Culture peers, cross-functional teams, and department leaders.

Additional Information

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• raining and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.

and also,

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace, up to 75%.
• €11 meal vouchers.
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 

1. An interview with the team manager responsible for the role you are interested in.  

1. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 

1. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 

1. A personalized feedback. 

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