Account Manager

We're currently seeking for energetic, outgoing individuals who want to work in a fun, fast-paced environment facilitating superior guest experiences. This is a full time home-office based position from the team member’s remote home office (all home office furniture and equipment will be provided).

Roles and Responsibilities:

First Priority:

• Receive and qualify client requests for serviced apartment needs predominately within your designated region but also for other international regions when needed.

• Identify best serviced apartment options available , negotiate with suppliers and confirm availabilities, amenities, packages, and pricing

• Create client proposals for each inquiry

• Create and remit require booking documentation to Oasis operations and accounts

  department

• Conduct guest “touch-point” calls and/or emails to ensure a positive guest experience

• Participate in After-hours maintenance emergency “on-call” rotation

Second Priority:

• Assist with misc. special projects

• Assist with customer service related calls and/or emails and resolve any issues reported in an immediate and timely manner

Qualifications:

• A minimum of 4 years business-to-business account management and support.

• A University degree is preferred but not necessary.

Specific Job Knowledge and Ability:

• High degree of self-discipline and accountability to excel while working from home

• Exceptional independent problem solving skills

• Extremely well organized working style

• Excellent telephone skills and manner; ability to interact, in a friendly and professional manner, with fellow employees and clients of the company via phone and in-person.

• Ability to thrive in an ultra fast-paced environment

• Ability to use Microsoft WORD, Excel, and PowerPoint

• Ability to communicate clear, concise, and kind manner, via email and phone.