Develop and maintain relationships with Customers, OEMs, distributors, and ecosystem partners.
Monitor market trends, competitor activities, and customer demand developments. Drive acquisition activities for new EMS opportunities
Coordinate RFQ evaluation, costing, and quotation preparation
Act as primary customer interface for commercial and project topics
Identify growth opportunities within existing customer accounts
Coordinate activities between sales, engineering, operations, supply chain, and quality
Ensure alignment between customer requirements and internal capabilities
Drive issue resolution and change management activities
Support smooth transition into serial production
Manage customer projects from opportunity identification through mass production ramp-up.
Track project milestones, deliverables, timelines, and risk mitigation activities.
Develop and manage strategic customer relationships for the EMS business, ensuring customer satisfaction through regular engagement, business reviews, and proactive support activities.
Coordinate customer interface activities including support to contract manufacturers/resident engineers, while maintaining sales pipeline visibility, forecasts, and CRM updates.

Bachelor’s degree in engineering, Electronics, Industrial Engineering. Preferable MBA in Operations Management or Sales & Marketing
10+ years of experience in EMS, electronics manufacturing, or project management. Experience with customer acquisition and industrialization projects. International customer experience preferred

IN_RBAI_EMS Acquisition & Customer Project Manager_IN