Product Manager, Workflow Automation

Job Description

NBCUniversal Advertising Products & Solutions (AP&S) is responsible for the product development and project management of NBCUniversal’s full advertising technology suite. From sales support to campaign execution, delivery, and billing, our division services both internal and external customers in support of NBCUniversal’s $7B+ annual advertising business. Together, we’re building the platform that powers the future of advertising at NBCU.

The Advanced Products and Capabilities team within Advertising Products and Solutions is looking for a Product Manager, Workflow Automation, to help us deeply understand how Ad Sales operates today—and to reimagine how it should operate tomorrow. This role sits at the intersection of business process, automation, and AI, with a mandate to modernize and streamline how our internal teams and external partners transact with our company. This role will work across all business groups to organize, shape, and evangelize the automation work (including AI) taking place across the product organization, with a goal to identify duplication, surface synergies, and drive cross-team collaboration.

The ideal candidate is a highly collaborative product manager who is passionate about media, ad technology, and automation, and who brings strong product execution skills, stakeholder communication abilities, technical fluency, and a willingness to take ownership where needed.

Responsibilities

• Become a deep expert in NBCU’s Ad Sales landscape & processes, understanding end-to-end workflows across all lines of business, systems, and teams, identifying pain points, inefficiencies, and manual steps
• Support and execute automation strategies that improve NBCU Ad Sales operations, through system-to-system integrations, workflow automation, and AI-enabled solutions
• Partner closely with Sales, Strategy, Planning, Ad Operations, Insights & Measurement, Product, and Data teams to define requirements and align on thoughtful solutions.
• Own and manage a centralized intake process for automation opportunities, tracking requests, dependencies (e.g., system access, cyber approval), and prioritization across teams
• Drive alignment across teams to ensure automated workflows integrate cleanly across the broader ecosystem
• Generate and own cross-functional Automation/AI roadmaps in collaboration with all business groups and identify synergies across teams to increase value return
• Ensure automation improves the business experience by reducing friction in how we transact, communicate, and execute
• Drive visibility into automation initiatives to leadership and the business at large, providing clear updates, progress tracking and visibility into risks, dependencies and impact
• Serve as a subject matter expert on Ad Technology and the application of AI within advertising workflows
• Support change management efforts, including training, documentation, and rollout planning to drive adoption of new automation workflows
• Partner with third-party vendors on workflow development, platform updates, and issue resolution
• Create vendor engagement frameworks to evaluate and onboard new automation and AI solutions
• Track insights and contribute to KPI development to evaluate and optimize existing product capabilities

Qualifications

Required Qualifications

• 2+ years of experience in product management within the advertising, streaming, or data-driven media ecosystem, ad tech, or AI space, with exposure to automation-driven solutions
• Experience owning product workflows in cross-functional environments, including defining and delivering system-to-system integrations
• Strong communication skills with the ability to engage confidently with senior stakeholders and drive alignment across business, product and technical teams
• Impact driven, with a focus on delivering measurable efficiency gains and scaling solutions across teams
• Experience collaborating with internal and external stakeholder teams to deliver advertising or media products
• Demonstrated ability to translate business needs into product requirements
• Ability to operate independently, take initiative, and own workstreams in ambiguous or fast-moving areas
• Strong organizational skills and attention to detail, with the ability to manage multiple workstreams simultaneously, including intake management, prioritization and roadmap tracking.
• Comfort working with technical concepts (e.g. APIs, data pipelines, system integrations, metadata systems, agile development practices)
• Proficiency in Excel and JIRA, with knowledge of AI tools to support workflow analysis, documentation, and productivity

Preferred Qualifications

• Familiarity with NBCU’s portfolio, streaming products, and advertising capabilities
• Knowledge of digital ad serving, streaming ad tech, and data-targeted advertising mechanics, including pitch to pay workflows
• Experience working with workflow automation platforms, low-code/no-code tools, AI-enabled solutions, or operational tooling within media or ad tech systems
• Exposure to system onboarding, access models (e.g. SSO, APIs) and cyber security approval processes

Additional Requirements:

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. : This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $110,000 - $150,000 (Bonus Eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].