● Own the full technical execution of the CRM and operations platform

● Lead architecture, system design, development standards, performance, uptime, and

scalability

● Manage and grow a development team of full-stack engineers, QA, and business

analysts

● Create engineering processes, sprint structure, code review standards, and QA

workflows

● Work directly with leadership, sales operations, call center, marketing, finance, and field

operations teams

● Translate business requirements into clear technical specifications

● Oversee integrations with dialers, finance platforms, call intelligence tools, installer

platforms, and third-party APIs

● Build and improve modules for CRM, dispatch, pipeline management, geo-routing,

reporting, and AI-assisted call intelligence

● Use AI-assisted development tools to improve engineering speed and quality

● Recruit, mentor, manage, and hold engineering team members accountable

● Ensure fast delivery without sacrificing stability, quality, or security

Requirements

● 5+ years of hands-on software engineering experience

● 2+ years in a technical leadership or engineering management role

● Strong full-stack development experience

● Experience with technologies such as:

○ Next.js

○ React

○ Node.js

○ PostgreSQL / Supabase or similar databases

○ REST APIs

○ Webhooks

○ Cloud-based application architecture

● Strong understanding of scalable system architecture

● Experience managing developers, QA, and business analysts

● Ability to turn complex business requirements into clear technical plans

● Experience shipping software quickly while maintaining quality

● Strong communication skills with both technical and non-technical teams

● Comfortable working in a fast-paced environment with changing priorities

Solutions Architect