Field Service Engineer (Pharma)-based in Taipei

Job Description

• Supporting commissioning and installations and SATs of new machines, on customers’ sites and – where necessary – during the finalization and FAT at our CoCs. Updating and completing of site documentation.
• Perform general field service activities on site including preventative maintenance, calibrations and overhauls, fault finding machine inspections and spare parts listing.
• Giving the customers ASM and ASA technical advice on site or via telecommunication; clarify problems and solutions with CoCs where necessary.
• Recommend actively necessary technical improvements (overhauls, modernizations, modifications) and spare-parts replacements.
• Do all related and corresponding reporting and filings for these activities. Explaining the service job before starting to customer and after completion. Create a list and follow-up on open points.
• Additional Senior FSE: Perform site management. Supervision and training of other field service engineers.

Qualifications

• Prefer local Taiwanese which can communicate local language.
• Bachelor’s degree in mechatronic or related field.
• Working experience in Pharmaceutical / Packaging industry (5 years or more)
• Good verbal and written English skills.
• Ability to make updates to Rockwell / Siemens PLC programs and HMI.
• Willingness to travel up to 40% in the Asia / Pacific Region.

Additional Information

this position employment contract in Taiwan