Director of Sales & Marketing

Job Description

Role Overview

We are seeking a dynamic, commercially driven and strategic Director of Sales & Marketing to lead the overall sales, marketing, revenue generation and brand positioning efforts for our property. Reporting directly to the General Manager, the Director of Sales & Marketing will be responsible for developing and executing comprehensive commercial strategies that maximize revenue, market share, brand awareness and profitability across all business segments.

The ideal candidate is an inspiring leader with strong hospitality expertise, exceptional relationship-building skills and a passion for creating innovative sales and marketing initiatives that drive sustainable business growth.

What You’ll Do

Commercial Strategy & Revenue Growth

• Develop and implement the hotel's annual sales and marketing strategy aligned with business objectives and budget targets.
• Identify new market opportunities and revenue streams to maximize profitability.
• Drive transient, corporate, leisure, MICE, group and wholesale business segments.
• Collaborate closely with Revenue Management to optimize pricing, distribution and demand strategies.
• Monitor market trends, competitor activity and industry developments to maintain competitive positioning.
• Prepare and manage annual commercial budgets, forecasts and performance reports.

Sales Leadership

• Lead, coach and develop the Sales team to achieve and exceed revenue targets.
• Establish and maintain strong relationships with key corporate accounts, travel agencies, tour operators, DMCs and strategic partners.
• Conduct regular sales calls, client presentations and networking activities.
• Oversee contract negotiations and account management initiatives.
• Ensure effective prospecting and conversion strategies are in place across all market segments.

Marketing & Brand Management

• Develop and execute integrated marketing campaigns that enhance brand visibility and drive business performance.
• Manage digital marketing, social media, public relations, content creation and promotional activities.
• Ensure brand standards and positioning are consistently maintained across all communication channels.
• Work closely with Accor regional marketing teams to maximize brand exposure and campaign effectiveness.
• Oversee website performance, online reputation management and guest engagement strategies.

Business Development & Partnerships

• Identify and cultivate strategic partnerships that support revenue generation and brand growth.
• Represent the property at trade shows, industry events, sales missions and networking functions.
• Build strong relationships within local communities, tourism boards and industry associations.
• Support the development of unique destination experiences that align with the Mantis brand ethos.

Leadership & Team Development

• Foster a high-performance culture focused on collaboration, accountability and continuous improvement.
• Mentor and develop team members through coaching, training and succession planning.
• Promote employee engagement and alignment with company values.
• Drive cross-functional collaboration with Operations, Revenue Management and Finance teams.

Qualifications

What We’re Looking For

• Bachelor's degree in Hospitality Management, Business Administration, Marketing or related field.
• Minimum 7–10 years of progressive sales and marketing experience within luxury, lifestyle or resort hospitality environments.
• Proven track record of achieving revenue growth and commercial success.
• Strong understanding of digital marketing, distribution channels, revenue management and market analytics.
• Experience within international hospitality brands preferred.
• Excellent negotiation, presentation and relationship management skills.
• Strong leadership and people development capabilities.
• Proficiency in Microsoft Office and hospitality systems such as Delphi, Opera and CRM platforms.
• Fluency in English required; additional languages are advantageous.

Additional Information

Why Join Basiqat Resort by Mantis?

At Mantis, we believe extraordinary destinations deserve extraordinary people. Joining our team means becoming part of a purpose-driven brand committed to conservation, community engagement and creating unforgettable experiences for guests around the world.

Be part of a team where sustainability, adventure and hospitality come together to create exceptional places to find yourself.

What’s in it for you...

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture