Manager, People & Culture

Job Description

We are seeking a dynamic and inspiring People & Culture Manager to join our team. This is an exciting opportunity for someone who is passionate about people, culture, and creating meaningful employee experiences.

As a key member of the leadership team, you will oversee the employee journey, drive People & Culture initiatives, and support the overall management of the department, ensuring alignment with the Mondrian philosophy and fostering a vibrant workplace culture.

Your key responsibilities will include:

• Reviewing, updating, and implementing People & Culture policies, procedures, and HR-related programs to ensure compliance and operational excellence.
• Monitoring labor market trends, employment legislation, and industry developments, providing recommendations to support business and people strategies.
• Overseeing the performance management process and partnering with department leaders to ensure effective performance reviews and employee development.
• Ensuring compliance with employment laws, company policies, and established workplace standards.
• Advising managers and employees on employee relations matters, career development, performance concerns, and workplace issues.
• Supporting disciplinary and grievance processes, ensuring fair and consistent application of policies and employment regulations.
• Preparing and maintaining People & Culture correspondence, records, reports, and documentation.
• Fostering a positive workplace culture through employee engagement, recognition, and well-being initiatives.
• Building and maintaining strong working relationships with internal stakeholders and external partners.

Talent Acquisition & Workforce Planning

• Developing and implementing recruitment strategies to attract and retain high-quality talent.
• Managing the full recruitment cycle, including sourcing, interviewing, selection, onboarding, and exit processes.
• Analyzing workforce requirements and partnering with department leaders to support effective manpower planning.
• Coordinating recruitment activities in line with approved staffing plans and business needs.
• Maintaining strong partnerships with recruitment agencies, educational institutions, and other talent sources.
• Preparing recruitment and workforce reports, tracking key metrics, and identifying opportunities for improvement.
• Conducting recruitment and exit interviews, providing insights and recommendations to support employee retention and organizational effectiveness.

Qualifications

• Minimum of 7 years of Human Resources experience within the hospitality industry.
• Solid understanding of HR operations, employee relations, recruitment, and labor legislation.
• Strong communication, leadership, and problem-solving skills.
• Ability to work independently while building effective relationships across the organization.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Office and HR systems.
• Fluent in English and Korean, both written and spoken

Additional Information

At Mondrian Seoul Itaewon, we believe that our strength lies in our diversity. We are committed to a work environment that is inclusive, equitable, and welcoming to all. We encourage applications from all qualified individuals, as we strive to build a team that reflects the vibrant and diverse community of Itaewon.