Sr. Designer - CX Strategic Discovery (x,f,m)

Welcome to DKB Code Factory….

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The Senior Designer — CX Strategic Discovery turns ambiguous product ideas and complex customer problems into clear, testable product directions that enable better, earlier decisions across DKB. In this unique role you will lead early-stage discovery work, create decision-grade prototypes and artifacts, and influence Go/No-Go and MVP decisions that accelerate value for millions of customers.

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{ your_responsibilities: [

• Lead end-to-end discovery for priority topics: frame problems, define hypotheses, design research plans, and deliver decision-grade artifacts (prototypes, journeys, service blueprints, pitch decks).
• Produce high-quality Figma prototypes and presentation materials that make abstract ideas visible and testable for stakeholders.
• Run and co-facilitate workshops, co-creation sessions, and synthesis activities to align product, research, engineering, and business stakeholders.
• Translate discovery findings into concise, actionable next-step recommendations (Go/No-Go, MVP scope, roadmap options) and support handover to Product and Tech.
• Contribute to and iterate the CX Strategic Discovery playbook: build templates, examples, and pragmatic guidance that teams can reuse.
• Mentor peers and collaborate with the Discovery Team Lead and Design Chapter to raise discovery standards and scale capability across locations.
• Surface trade-offs across customer value, business goals, and technical constraints to support confident stakeholder decisions.

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{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• Minimum 5 years of professional product visual design experience with demonstrable discovery and prototyping work.
• Strong portfolio showing case studies of discovery-led work, prototypes, journeys, and decision-grade artifacts.
• Proficiency with Figma (and FigJam), Miro, and common prototyping and workshop facilitation tools and methods.
• Demonstrated experience running workshops, framing hypotheses, synthesising research, and converting findings into clear recommendations.
• Experience working cross-functionally with product managers, researchers, and engineers; able to balance user needs, business goals, and technical constraints.
• Comfortable working in regulated or complex environments is a plus (financial services experience beneficial).
• Fluency in English and German (B2+).
• You're passionate about your work, but also know how to enjoy your free time!  

] } ;