Front Office Agent

Optimal, on behalf of a newly established boutique hotel in Amorgos is seeking a Front Office Agent for the 2026 season.

Scope of role

With a limited number of suites and a highly personalized guest experience, the successful candidate will play a key role in creating memorable first and last impressions, ensuring seamless guest journeys from arrival to departure.

Key Responsibilities

• Welcome guests and manage check-in and check-out procedures in a professional and friendly manner.
• Handle guest requests, inquiries, and reservations, ensuring a high level of service and attention to detail.
• Provide information about the property, island attractions, and available services.
• Coordinate effectively with other departments to ensure a seamless guest experience.
• Maintain accurate guest records and reservation information through the Property Management System.
• Willingness to participate in occasional night shifts and support night audit procedures -with training provided by the company- will be considered an asset.

Requirements

• Previous experience in Front Office operations within the hospitality industry.
• Good command of the English language; additional languages will be considered an asset.
• Familiarity with Property Management Systems.
• Excellent communication and guest service skills.
• Team spirit and willingness to contribute to a small, close-knit team.

The Company Offers

• A pleasant and professional working environment.
• Competitive remuneration package.
• Accommodation and daily meals.
• A unique opening experience in one of Greece’s most beautiful island destinations.

About Optimal

Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions:

• Talent Acquisition
• HR Strategy & Talent Development
• Learning & Development
• Workforce Management
• Recruiting
• Outplacement