MMDSmart Ltd logo

Salesforce Administrator

Posted 26 days ago

RemoteSerbia

Would you like to build a career in a leading multinational IT company?

We are looking for a proactive Salesforce Administrator to join our internal process team and help us manage, optimize, and evolve our Salesforce environment. In this role, you will be responsible for the administration, configuration, and continuous improvement of Salesforce, while partnering with business teams to design and implement scalable solutions that improve workflows, data quality, reporting, and overall user experience.


Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to  excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.


What will you do at MMDSmart?

  • Administer and configure Salesforce (Sales and Service Cloud) platforms.
  • Manage user access, including profiles, roles, permission sets, and security hierarchy.
  • Create and maintain custom objects, fields, page layouts, and Lightning Record Pages to support business processes.
  • Develop and maintain automation processes using Salesforce Flow, assignment rules, and validation rules.
  • Assist in integrating Salesforce with existing tools (Jira, Mautic, Google Workspace, etc.).
  • Support, train, and onboard users on Salesforce best practices and system functionality.
  • Conduct regular system audits to ensure data integrity and track key sales/support KPIs through reports and dashboards.

Requirements

You are a perfect match if you have:

  • Strong knowledge of Salesforce administration (Sales and Service Cloud).
  • Experience with process automation, data modeling, and security model configuration (Roles, Profiles, Permission Sets).
  • Understanding of data migration, import/export, and data quality maintenance.
  • Familiarity with integration patterns and APIs (e.g., Jira integration).
  • Good communication skills, with a focus on process optimization and stakeholder support.
  • English proficiency (B2+).

Benefits

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



Job details
Workplace
Remote
Location
Serbia
MMDSmart Ltd logo
MMDSmart Ltd
View company page

Engage customers with MMDSmart services. Leader in messaging & voice platforms to enhance business & enterprise communication. Learn more!

Key team members

Karen Krivaa

Karen Krivaa

Johanna Azoulay

Johanna Azoulay

Stanislav Aituhanov

Stanislav Aituhanov

Mark Ostrovsky

Mark Ostrovsky

Apply smarter with Jobr

Jobr aggregates jobs directly from company career portals — no middlemen. Our team applies on your behalf with AI-tailored resumes, reviewed by a human before submission.

Direct from company career pages
AI-personalised cover letters
Human review before every submit
Application tracking & follow-ups