Service Jira Administrator

\Would you like to build a career in a leading multinational IT company?

We are looking for a proactive Service Administrator to join our internal process team and help us manage, optimize, and evolve our Atlassian ecosystem. In this role, you will not only administer Jira and Confluence but also collaborate on designing and implementing internal solutions that improve the way our teams work.

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to  excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

Requirements

What will you do at MMDSmart?

You’ll work closely with stakeholders from various departments, turning business needs into scalable configurations and automations. Your input will directly support process efficiency, transparency, and cross-team collaboration.

Your main tasks will be:

• Administer and configure Jira and Confluence environments
• Manage user access, groups, and project roles
• Create and maintain custom workflows, issue types, screens, fields, filters, dashboards
• Develop and maintain automation rules using Jira Automation
• Assist in integrating Jira with tools (Slack, HubSpot, etc.)
• Support and train users on Jira best practices

You are a perfect match if you have:

• Strong knowledge of Jira and Confluence configuration (workflows, schemes, permissions, dashboards)
• Experience with automation tools
• Experience with query languages
• Familiarity with REST APIs and integration patterns
• Good communication skills and stakeholder support mindset
• English proficiency (B2+)

Benefits

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.