Technical Producer

Step Into the Multiverse: Your Next Adventure Starts Here

At Wizards of the Coast, we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering®, the rich storytelling of Dungeons & Dragons®, or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure.

The Wizards of the Coast Central Technology team is an organization which delivers high quality shared solutions for complex technical challenges. We exist to empower creation of the experiences which will delight the fans of our diverse portfolio of games and products which represent the brands of Wizards of the Coast and Hasbro.

In this role you will be a part of the Production team supporting Identity and Compliance initiatives. The ideal candidate will have experience supporting the implementation and maintenance of highly scalable technical solutions. They will have proven experience working on central technology or IT teams, have extensive project management process knowledge, the ability to operate in multiple work streams, engage and support partners and stakeholders across the organization, be extremely organized, communicative and collaborative.

What You'll Do

• Own and maintain production schedules for one or multiple teams
• Shepherd multi-team initiatives through project lifecycles to ensure accurate dependency handoffs, updates, and delivery across internal and partner teams.
• Be the "go-to" person for your team to help them connect with others, remove their development blockers, or guide them on how to approach problems.
• Lead and moderate team meetings with clear agendas, focused discussions, and actionable and reliable meeting notes.
• Be the first line of defense and representative for your teams in regard to their capacity, velocity, and their current priorities.
• Build trust and positive relationships across all teams.
• Identify development challenges and drive process improvements.
• Communicate effectively across multiple internal and partner teams, varying expertise and seniority levels.
• Resolve problems, prioritize, and find creative solutions to achieve results.
• Build and maintain processes to achieve peak team efficiency and effectiveness
• Provide feedback that is direct and honest but is paired with care and a genuine desire to improve and support.
• Track team performance metrics to communicate overall team velocity, project health, and progress towards project goals.
• Be able to embrace new initiatives or ideas, understand the value of the change, and promote adoption and awareness with the team.

What You Bring

• Experience running multiple projects and/or programs concurrently.
• Proficiency in managing and coordinating multiple teams, including cross-functional partner and stakeholder groups.
• Demonstrate strong communication and partner leadership skills: reporting, conflict resolution, and risk management.
• Familiarity with Agile, Kanban, SCRUM, and other project management methodologies.
• Passion for delivering software solutions and enabling successful customer experiences.
• Passion for enabling high-functioning teams.
• A curious mind, complemented by a love of problem solving.
• Experience with production tools like Jira and Confluence.
• Experience managing team planning, schedules, and roadmaps.
• Strong interpersonal skills and operates with empathy and understanding.
• Strong experience in project planning, presentation, and documentation tools.
• Ability to define and implement change from combined insights of production critical metrics and developer feedback to optimize production tools and processes
• The adaptability to apply various project methodologies and philosophies to specific team needs.
• Enthusiastic, positive, team-oriented; must have the ability to interact and collaborate with all departments and teams.
• Self-sufficient and self-motivated, with deep passion to help teams succeed and create amazing experiences and content.

We are an Equal Opportunity / Affirmative Action Employer

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.

Compensation and benefits may vary based on location and role.

At Wizards, we believe in the magic of diversity—great ideas come from unique perspectives. We are committed to building an inclusive, welcoming workplace where everyone belongs. Wizards is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or any other legally protected status.

Wizards will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact your recruiter or coordinator.

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