Descrição da vaga
Develop, maintain, lead and measure Expeditors' product and service deliverables to satisfy the specific needs of a Customer Account(s). Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.
SCOPE OF POSITION
To create a unique Expeditors customer experience through total ownership of and accountability to:
- Understand global customers' profile, needs and expectations.
- Retain existing business and continuous pursuit of global business development.
- Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide
REPORTING STRUCTURE
Customer Retention and Development Manager
Qualificações
- University or equivalent business qualifications
- Minimum 2 years Expeditors or industry experience (freight forwarding)
- Proficient in MS Office and CRM software
- Strong presentation skills
- Strong analytical skills
- Ability to perform and meet KPI requirements
- Proven problem solving and interpersonal skills
- Charismatic with an ability to connect
- Proficient in Portuguese and English language
- Knowledge in Microsoft Power BI is desirable
- Valid Driver License is desirable
Informações adicionais
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Other open roles at Expeditors(6)
Expeditors is a global logistics company headquartered in Bellevue, Washington. The company employs trained professionals seamless worldwide network through an
Key team members
Ken Loh
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