Modern Endpoint Management Expert

Job Description

• Centralized management of the large-scale workstation environment (where the number of physical and virtual workstations is counted in thousands)
• Daily workstations environment administration (management, monitoring, troubleshooting)
• Planning and preparing distribution of operating system images
• Planning and preparing distribution of patches and of applications
• Planning and preparing distribution of GPO/Intune configuration profiles/CSP/OMA-URI
• Performing scripting and configurations distribution
• Troubleshooting workstation configuration issues in cooperation with other ICT working groups and/or our vendor
• Enforcing and monitoring application of the security policies
• Reporting on the configuration standard(s) enforcement and compliance status
• Advising, proposing and implementing proposing possible configuration improvements, changes or upgrades
• Creating, testing and distributing applications and packages
• Monitoring the lifecycle of deployed business applications (licence renewal, applying product updates)
• Monitoring the correct deployment of application in our end-users’ workstations
• Troubleshooting application installation issues 
• Creating new technical documentation for internal use related with Modern Endpoint deployment and configuration;
• Creating new Modern Endpoint related how-to documentation and manuals for our end users;
• Updating the existing documentation to reflect updates and changes
• Other specific duties as assigned by supervisor.

Qualifications

• Bachelor degree plus 8 years of experience.
• Active Security Clearance
• Thorough knowledge of centralized management of the Modern Endpoint Management solutions: Microsoft Intune, Microsoft Configuration Manager/SCCM, Microsoft Defender for Endpoint, Microsoft 365 Apps configuration and deployment, EntraID
• Experience and excellent knowledge of Windows client Operating System
• Experience and excellent knowledge in IT end users' infrastructure
• Experience and excellent knowledge in Windows Autopilot deployment and troubleshooting
• Experience and excellent knowledge in Endpoint Privilege Management (EPM)  and excellent knowledge of IT security standards
• Solid scripting skills in PowerShell
• Excellent knowledge of TCP/IP networking, related services and in monitoring workstations
• Experience with ticketing systems and ITIL based change management, configuration management and release management processes
• Strong analytical and troubleshooting knowledge
• Good organizational and prioritising skills, proactive attitude, team-work spirit, being self-motivated with a strong user orientation
• Good communication skills and ability to cope with fast changing technologies
• Good knowledge of English equal to B2 according to CERF levels
• Management and deployment of endpoint content distribution optimization tools
• Knowledge of third-party patch management tool and tiered security models

At least 1 certifications among:

• Microsoft 365 Certified- Administrator Expert or an equivalent certification or 5 year’s experience in at similar position above required minimum experience at similar position 

• Microsoft 365 Certified Endpoint Administrator Associate or an equivalent certification supported by 3 year’s experience in at similar position above required minimum experience at similar position