Business Process Enablement Leader

Job Description

We’re looking for a Process Enablement Leader to join our Business Partnering & Process team and play a key role in driving digital transformation across our global operations.

In this role, you will act as a bridge between business and technology, ensuring that processes are clearly defined, optimized, and successfully embedded into digital solutions across multiple platforms and regions. 

This is a high-impact position where you’ll work across global teams, influence how we deliver digital solutions, and directly contribute to business outcomes.

What you will be doing:

• Define, document, and optimize end‑to‑end business processes (current & future state)
• Identify process gaps and translate business needs into functional requirements, epics, and user stories
• Collaborate with Product Owners, IT teams, and stakeholders to design and implement technology solutions
• Support Agile and waterfall delivery models, from discovery to deployment
• Participate in testing (SIT/UAT), validation, and go‑live activities
• Drive change management, training, and adoption across the business
• Work on multiple concurrent projects and ensure alignment across global regions and teams
• Collaborate across business, IT, and international stakeholders

Qualifications

• 5+ years of experience in business process management / process design
• Strong experience in process mapping and documentation
• Solid understanding of lead‑to‑cash, finance, and marketing processes
• Ability to translate business processes into system requirements and user stories
• Nice to have is experience with SAP, Salesforce CRM, exposure to Agile / Scrum and Waterfall methodologies
• English is a must, German/French is an advantage
• Experience working in complex, fast‑paced environments with multiple priorities
• Strong stakeholder management and communication skills

Additional Information

Rewards & Benefits  

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected.