Key Account Manager (WorkAbroad)

Job Description

As a Key Account Manager, you will play a crucial role in delivering top-notch talent sourcing solutions and exceptional aftersales service to our valued clients. Your dedication to building strong relationships and providing excellent support will contribute to the success of our mission in empowering OFWs to live fulfilling and productive working lives.

You will directly report to the Sales Supervisor and your day to day will include:

1. Perform extensive and in-depth account profiling through research and probing to support the objectives of both potential and existing clients and partners.
2. Proactively address concerns and provide after-sales support to customers through strategic account management.
3. Conduct periodic customer visits to strengthen accounts coverage, gather feedback for continuous improvement, and foster long-term partnerships.
4. Develop and effectively execute sales strategies to ensure achievement of sales targets.
5. Prepare and analyze sales performance tools and reports, including trends analysis to monitor and improve sales results.

Qualifications

• Bachelor’s degree in any field.
• Proven track record in business-to-business or corporate telesales, with a talent for building lasting relationships and driving meaningful sales growth.
• Outstanding communication skills—confident, clear and engaging in both written and verbal interactions with clients.
• Genuine passion for customer service, always looking for ways to create positive experiences and exceed expectations.
• Self-motivated and proactive, able to work independently while thriving in a collaborative, team-focused environment.

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

SEEK is committed to operating sustainably and is preparing for the impacts of climate change and the transition to a low-carbon future, and is working to minimise its environmental impacts which includes a long-term emissions reduction target of net zero by FY2050.