Senior/HCM Systems Specialist (Workday)

Job Description

• Understand and maintain the overall P&C technology eco-system in partnership with the Finance and Technology teams, as well as the various third-party vendors (including the Application Management Services provider)
• Serve as a strong consultative partner with the P&C function and with business stakeholders, to continuously improve service delivery, including facilitation and requirements gathering while serving as a subject matter expert on Workday’s capabilities
• Apply strong Workday functional design and configuration capabilities. Strong configuration capability in modules like Absence, Core HCM, Performance, Compensation and Advanced Compensation
• Fully participate in all areas of prioritising, delivery, including the application of the continuous improvement framework to the existing business processes
• Effective problem solving and managing defect resolutions, triaging and escalations – providing day-to-day support and administration of the system
• Develop and lead policy/ process training, promote continuous learning and knowledge sharing within the team and stakeholders and assist in testing integrations and security features.
• Identify opportunities to automate, standardise and simplify P&C processes using systems, workflows and AI

Qualifications

• Experience of ideally 5+ years in configuring Workday to business requirements. Ideally experience in Absence, Core, Talent and Compensation is desired
• Evaluation of new releases and functionality for optimisation opportunities, configure and implement business process changes in Workday
• Strong attention to detail and planning capability, with ability to manage competing priorities, deadlines and coordinate with a variety of stakeholders
• Ability to facilitate and gather business requirements, user needs and translate them into pragmatic digital solutions
• Effective interpersonal and influencing skills, including demonstrated experience in relationship building and collaborating with stakeholders across geographies.
• Exceptional written and verbal communication skills that can be adapted to range of business scenarios, with ability to communicate with impact.
• Strong understanding of the end-to-end employee lifecycle processes

Other Qualifications, Skills and Experience

• Apply design thinking and journey mapping as part of the overall solution with technology as a key enabler
• Proactive self-starting approach with strong ownership
• Strong problem solving, troubleshooting and analytical skills
• Project Management experience, including Agile
• Data Governance and Data Management frameworks
• Experience using Trello, JIRA, Confluence, Miro and Slack