Manager, Relationship, Commercial

Job Description

To grow and retain client relationships as per allocated segment/sector portfolio (e.g., Commercial Banking, Agribusiness, Public Sector; and Africa China Banking). To execute on the segment/sector offering, related toolbox(es), initiatives and activities aimed at optimising both client experience and profitability for the bank.

Qualifications

Bachelor of Commerce Degree in Finance and Accounting, or related

Additional Information

Experience: 

5-7 years: Experience in client facing role including sales, credit and relationship management.

Key Impact Areas: 

• Leverage sales growth tactics and targets in collaboration with business partners in the area e.g., Local markets, Prestige and Private Banking, Vehicle and Asset Finance; Electronic Banking; SBFC; SBIB and any other Business Partners. 
• Formulate, drive, measure and manage the implementation of a sales performance strategy for the portfolio to grow new business and share of wallet across the portfolios managed.
• Keep abreast of external factors influencing the client's exposure to risk.
• Explain credit procedures, qualifying criteria and expected turnaround times to clients in order to ensure that their expectations are being managed.
• Develop a deep understanding of clients business through regular interaction with clients at their place of business as per segment value proposition guidelines.

Behavioural Competencies:

• Developing Strategies
• Directing People
• Establishing Rapport
• Making Decisions
• Providing Insights

Technical Competencies:

• Financial Acumen
• Process Governance
• Risk Identification
• Risk Response Strategy
• Risk/ Reward Thinking