General Manager - The Sebel Auckland Viaduct Harbour & The Sebel Quay West Auckland

Job Description

• Managing all facets of the property including revenue management, recruiting & training, customer service and achievement of financial targets
• Leading and developing your team to ensure the hotel's profitability and success, ensuring an engaged team dedicated to driving positive customer sentiment.
• Driving changes and improvements in performance and implementing strategies in line with business objectives
• Creating and building strong relationships with key stakeholders, property owners & guests
• Maintaining excellent product and service standards whilst maximising revenue and balancing expenses
• Acting as a liaison within the local community, representing Accor and fostering community engagement
• Lead a highly engaged team, and deliver a guest experience that aligns with brand standards while maximising operating results

Qualifications

• Prior General Manager experience and a deep understanding of a Strata environment and stakeholder management is essential
• You create environments where your team are encouraged and motivated to be their true self each day
• Display confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service quality
• Experience and capability to drive financial growth through skillful & thoughtful strategy
• Comprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the same

Additional Information

• Competitive Salary package including bonus potential
• Salary continuance insurance
• Private Healthcare
• Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide

Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments throughout the recruitment process — please let us know if you require support.