Four AI Translator are required — one per market — to bridge the gap between technical AI delivery and local business stakeholders. Each specialist is the in-market glue: translating AI outputs and UX content into the local language, managing project coordination tasks, facilitating stakeholder communication, and ensuring the chatbot serves its local users with cultural accuracy. A background combining project coordination with linguistic skills and basic AI literacy is essential.

Translate and localise all chatbot-facing content for the assigned market: agent responses, fallback messages, button labels, onboarding copy, and help text — ensuring cultural appropriateness beyond literal translation.
Work directly with AI Engineers to review prompt outputs in the local language, flag quality issues, and iterate on wording until responses meet local user expectations.
Maintain the market-specific content repository: approved utterances, translated FAQ pairs, entity lists (product names, location names, dates), and conversation design documents.
Coordinate the market sprint plan in close partnership with the AI Lead: track deliverables in project management tools Jira
Facilitate local stakeholder workshops and UAT sessions — gathering feedback in the local language and synthesising it into clear, actionable requirements for the engineering team.
Support QA activities by performing local language testing of chatbot flows, documenting defects, and verifying fixes in the target language.
Serve as the cultural consultant for the team — proactively advising on local communication norms, sensitivities, and regulatory language requirements.
Assist in creating local training data: validating annotated utterances, reviewing NLU training sets, and approving test conversation scripts.

Requirements

Native in the assigned market language (Thai, Bahasa Indonesia, Bahasa Malau or Chinese — one per role); full professional proficiency in English.
3+ years in project coordination and localisation, or business analyst role — within a technology or digital transformation context.
Demonstrated experience translating or localising digital product content; exposure to chatbot or conversational UX content is highly valued.
Basic AI literacy: comfortable reviewing chatbot outputs, understanding what a prompt is, and working alongside engineers without deep technical knowledge.
Organised, detail-oriented, and able to manage multiple workstreams simultaneously without sacrificing quality.
Resilient in ambiguous, fast-moving project environments; proactive in raising concerns rather than waiting to be asked.

AI Translator