Tech Delivery Manager (Banking Domain )

Location:Malaysia

Experience:8–15+ Years

Domain:Digital Banking / Retail Banking

Role Summary

We are seeking an experienced Tech Delivery Manager to lead delivery initiatives within the Digital Banking domain. The candidate will be responsible for managing end-to-end project delivery, leading cross-functional teams, engaging stakeholders, and ensuring successful implementation of digital banking solutions including QR-CR, TMRW COPP, TMRW Banking, and Online Forms platforms.

The ideal candidate should possess strong technical expertise in Java technologies, banking applications, and delivery management practices while driving project execution and business outcomes.

Key Responsibilities

Delivery Management

• Lead end-to-end delivery of Digital Banking initiatives.
• Manage project scope, schedule, budget, risks, and dependencies.
• Ensure timely delivery of projects with high quality and adherence to governance standards.
• Drive Agile and Waterfall project execution methodologies.
• Track project milestones and delivery KPIs.

Stakeholder Management

• Act as the primary liaison between Business, Technology, Vendors, and Operations teams.
• Manage stakeholder expectations and communication.
• Conduct governance meetings, project reviews, and status reporting.

Team Leadership

• Lead and mentor development, testing, and support teams.
• Allocate resources and manage team performance.
• Foster collaboration across multiple workstreams.

Technical Oversight

• Provide technical guidance for Digital Banking applications.
• Review solution designs and implementation approaches.
• Support production releases and major incident resolution.
• Ensure adherence to architecture, security, and compliance standards.

Risk & Governance

• Identify and mitigate project risks.
• Manage issue resolution and escalation processes.
• Ensure compliance with banking regulatory and audit requirements.

Mandatory Skills

Domain Experience

• Digital Banking
• Retail Banking
• Online Banking Platforms
• Banking Services & Customer Journeys

Technical Skills

• Java
• JSP
• Spring Framework
• XML
• SQL
• Oracle Database
• Unix Shell Scripting

Platforms

• AEM Forms
• AEM Sites

Operating Systems

• Unix
• Linux

Requirements

Required Experience

• 10+ years in Banking Technology.
• 5+ years in Delivery Management or Project Leadership.
• Experience delivering Digital Banking transformation projects.
• Experience managing multiple vendors and stakeholders.
• Strong understanding of SDLC and Agile methodologies.

Preferred Banking Experience

• Retail Banking
• Digital Banking Channels
• Online Banking
• Mobile Banking
• Customer Onboarding
• Digital Forms
• QR Payment Solutions
• Banking Service Platform