QA Operator
Posted 12 days ago
Envision Employment Solutions is currently looking for a QA Operator for one of our partners, a global leader in Information Technology Services & Consulting!
Job Summary:
The QA Operator ensure files meet quality standards and client specifications. Responsibilities include developing procedures, conducting inspections, analyzing data, and collaborating with teams to address quality issues. The goal is to uphold product quality, enhance customer satisfaction, and improve production processes.
Responsibilities:
- Collaborate with the production/Operation managers to develop strategies for optimizing production efficiency and effectiveness
- Develop and implement quality assurance policies and procedures to ensure compliance with regulatory standards and customer requirements.
- Conduct regular inspections and audits of production processes, equipment, and files generated to identify areas for improvement and ensure adherence to quality standards
- Collaborate with Production/Operation teams to establish quality control measures and resolve any quality-related issues or concerns
- Monitor and analyze production data to identify trends, patterns, and areas of improvement in quality performance
- Provide training and guidance to operation staff on quality control processes, procedures, and best practices
- Investigate customer complaints and non-conformance issues to determine root causes and implement corrective and preventive actions
- Maintain accurate documentation and records of quality assurance activities, including inspection reports, test results, and corrective actions taken
- Responsible for the follow-up of maintenance & calibration of audio machine
- Sheet on machine (presence and correct filling)
- Anticipation of maintenance
- Follow up in PowerBI
- Participate in cross-functional teams to support continuous improvement initiatives and drive quality- related projects
- o Use JIRA Work management to coordinate with Operations
- o Use JIRA Work management to coordinate on QAR testing cycles
Requirements
- Bachelor's degree in quality management, industrial engineering, or equivalent professional experience
- Minimum 3 years of experience in a quality assurance or quality control role, preferably in media, production, or digitization environments
- Solid knowledge of quality methodologies such as:
- Six Sigma, Lean Manufacturing, Statistical Process Control (SPC)
- Root Cause Analysis, Corrective & Preventive Actions (CAPA)
- Familiarity with production workflows in audiovisual or IT-related fields is a strong asset.
- Experience with quality standards relevant to digital preservation, broadcasting, or cultural heritage institutions (e.g., IASA guidelines) is preferred.
- Proficient use of Microsoft Office tools (Word, Excel, Visio, PowerPoint, MS Project).
Other open roles at Envision Employment Solutions(6)
Envision was founded in 2013 to support the Egyptian market with Talent Solutions. We provide full recruitment, headhunting, payroll, and onboarding services for your temporary, permanent, and full-time employee needs. We now successfully support some of the country’s largest businesses across the MENA regions. We have been immensely successful in creating a global network of highly adept intelligent professionals that can add value by enabling organizations to achieve their mission critical projects and goals. Keeping pace with the ever-changing business landscapes, and the growing need for talented professionals has become ever more challenging. This is where Envision comes into play to bring skilled candidates to your organization. Our professional consultants are exceptionally skilled in identifying top talent in the MENA region and matching them with our client’s needs. We have a wide network of talents across various sectors, with a focus on the IT/Software sector. All our resources are multifaceted and come with years of commended performance. Project completion rate of our consultants is 95%, 5% is attributed to unforeseen situations like project shutdown, health issues, relocation, etc. We appreciate the experience that our candidates bring from various industries, and we like to leverage it for the mutual benefit of both clients and candidates. We work in partnership with your management team, hiring managers or Talent team to determine your recruiting needs, while optimizing your hiring budget.
Key team members
Maha Samy Hanafi
Christine William
Hany Aly
Reema Elabi
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