Authentic helps insurance brokers create better insurance products for their clients. We provide the technology platform and behind-the-scenes support that lets brokers build custom insurance solutions for specific industries or customer groups. Think of us as the operating system that powers these specialized insurance offerings. For brokers, this means they can offer unique products their competitors don't have, earn more money, and spend less time on paperwork and administrative tasks. We handle the complex (technology, compliance, and partnerships with highly-rated insurance carriers), so they can focus on serving their customers and growing their business.

Responsibilities

Manage and coordinate surplus lines workflows end-to-end across state filings, tax and stamping-fee billing incorporation, transaction tracking, and system upload
Own the accuracy and timeliness of surplus lines tax filings, affidavit and diligent effort documentation, and supporting reporting across all states we write in
Work alongside the Operations team to build compliance into our product
Support surplus lines processes across the full policy lifecycle: new business, renewals, cancellations, endorsements, and reinstatements
Maintain internal state-by-state surplus lines reference documentation (eligibility, filing requirements, tax rates, stamping office processes) and keep it current as regulations change
Monitor changes in state surplus lines laws, stamping office requirements, and broker licensing rules; communicate impact to Operations, Underwriting, and leadership
Maintain surplus lines broker licenses by state and ensure documentation is current
Identify process improvements and automation opportunities, and work cross functionally

Experience

3+ years of surplus lines, regulatory, or insurance compliance experience
Direct experience with state surplus lines tax filings, affidavits, and diligent effort documentation
Strong understanding of the surplus lines policy lifecycle (new business, renewals, endorsements, cancellations) and how each transaction type flows through tax and reporting
Property and casualty insurance experience
Strong attention to detail and ability to manage a high volume of transactions without sacrificing accuracy
Strong written communication; able to coordinate cleanly across Operations, Underwriting, Engineering, legal, and external regulators
Bachelor's degree or equivalent experience

Starting salary

$85,000

Our (FTE) benefits

Competitive salary, equity, and role trajectory
Comprehensive health benefits for you and your family
401(k) plan with company match
Unlimited PTO
Paid parental leave

About Authentic

Authentic builds the infrastructure that program insurance runs on. We partner with leading brokerages to design and manage custom insurance programs, backed by A and A- rated carriers operating nationwide. Brokers bring the data and distribution. We bring everything else: the technology, the capacity, and the underwriting expertise to stand up specialized programs at speed and build them to last. We’re a Series A company backed by top investors, including FirstMark Capital, Zigg Capital, Slow Ventures, Clocktower, Commerce Ventures, and Altai. We’ve grown over 15x in the past year with a massive market opportunity ahead.

Authentic is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics.

Excess & Surplus Manager

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