Senior HR Operations Specialist

First Circle is one of the fastest-growing FinTech companies in the country, providing financial services to under-served SMEs. We've already transformed access to credit for thousands of businesses, and now we're building a full-stack neobank offering multi-currency bank accounts, payments, FX, corporate credit cards, and payroll. As we enter this next phase of growth, we're hiring exceptional talent with a track record of excellence to join us in shaping the next chapter.

As we continue to scale, we’re looking for a Senior HR Operations Specialist to support the smooth running of our People function. The role will focus on handling key HR operations, from onboarding and benefits to HRIS management, while supporting employees and improving processes.

First Circle is changing small business banking in the Philippines. The sky is the limit for someone who wants to get stuck in and make a difference.

Responsibilities

• Employee Lifecycle Management: Manage day-to-day HR operations across the employee lifecycle, including onboarding, offboarding, and employee movements, using detailed process checklists.
• HRIS & Data Integrity: Maintain HRIS and employee records, ensuring data accuracy and completeness of documentation.
• Benefits Administration: Administer government-mandated and company-provided benefits efficiently and accurately, as well as administering HMO.
• Employee Support & Relations: Provide timely employee support by addressing queries on HR processes, policies, and benefits.
• Reporting & Compliance: Prepare reports, data requests, and HR documents to support employees, business needs, and compliance requirements. Needs to be proficient in the Philippine Labor Code.
• Office & Facilities Management: Assist with office management, including coordination of facilities, supplies, and vendor relationships.
• Continuous Improvement: Contribute to process improvements to enhance workflows, operational efficiency, and overall employee experience.

Requirements

• Years of relevant experience: 3-5 years of experience in HR Operations, preferably in a fast-paced or start-up environment.
• Organization & Multi-tasking: Strong attention to detail and organizational skills; able to manage multiple workstreams simultaneously.
• Critical Thinking & Process Adherence: Strong critical thinking skills, with the ability to understand and accurately apply established HR processes and SOPs.
• Accountability & Autonomy: High sense of ownership; reliable, proactive, and able to work independently.
• Communication & Interpersonal Skills: Good communication and interpersonal skills; professional and approachable.
• Preferred: Proficiency in HRIS, Excel / Google Sheets, comfort working with data, and knowledge of Philippine labor laws and HR compliance.

Benefits

• Highly competitive perks & benefits: HMO coverage from month one, free catered lunches, monthly fitness allowance, transportation & accommodation allowance, and more.
• Hybrid work set-up: 2 days per week in BGC office.