Norwegian Speaking Customer Care for Digital Banking - Relocation to Greece
Posted about 1 month ago
Patrique Mercier Recruitment is delighted to offer an exceptional opportunity for Norwegian-speaking professionals to join a leading digital banking company in Greece. This position allows you to apply your language skills and customer service expertise in a dynamic fintech environment, while enjoying the benefits of relocating to the beautiful country of Greece.
As a Norwegian Speaking Customer Care Representative, you will be the primary point of contact for Norwegian customers, providing high-quality support and assistance to enhance their banking experience. This role offers a chance to grow professionally within a forward-thinking company that values innovation and customer satisfaction.
Your Responsibilities
- Provide outstanding customer support to Norwegian-speaking clients via phone, email, and chat.
- Assist customers with banking inquiries, account issues, transactions, and digital platform navigation.
- Resolve customer concerns promptly and professionally to ensure high satisfaction levels.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with internal teams to improve products, services, and processes.
- Participate in continuous training to stay updated on banking products and regulatory requirements.
Requirements
- Exceptional fluency in Norwegian (written and spoken) and a B2 level of English are required.
- Strong passion for customer service and a commitment to delivering excellence.
- Previous experience in customer care, preferably in the banking or fintech sector, is advantageous.
- Ability to handle sensitive financial information with confidentiality and professionalism.
- Excellent communication, problem-solving, and interpersonal skills.
- Willingness to relocate to Greece; the company offers relocation assistance.
- Adaptability to work in a fast-paced, technology-driven environment.
- Proactive, motivated, and eager to learn and develop professionally.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- And many other perks!
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