German Customer Care for Online Marketplace - Greece, Fully Paid Relocation
Posted about 1 month ago
Mercier Consultancy is pleased to present an excellent opportunity for German-speaking professionals to become part of an innovative online marketplace company. Ideal candidates will be passionate about leveraging their language skills and professional expertise to contribute to a collaborative environment focused on growth and technological advancement.
As a German Customer Care Representative, you will serve as the company’s representative, delivering exceptional support and ensuring a smooth and positive customer experience.We encourage you to become a member of our vibrant team and play a key role in a quickly growing digital marketplace that appreciates your skills and supports your professional growth.
Your Responsibilities
- Deliver exceptional customer service to German-speaking customers through various channels.
- Handle inquiries, complaints, and feedback promptly and professionally.
- Assist customers with navigating the online marketplace platform and resolving any issues.
- Maintain accurate records of interactions to contribute to continuous improvement.
- Work collaboratively with internal teams to enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on company products, policies, and emerging trends.
Requirements
- A native level of fluency in German and a B2 level of English (both spoken and written) is essential.
- Strong passion for customer service and a commitment to excellence.
- Willingness to relocate to Greece; a fully paid relocation package is provided.
- Excellent communication and interpersonal skills.
- Previous customer care experience is advantageous but not mandatory.
- Ability to work in a fast-paced, technology-driven environment.
- Problem-solving skills and a positive, proactive attitude.
- A team player eager to contribute to company growth and success.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- And many other perks!
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