Dutch Speaking Customer Service for Online Bank - Athens, Fully Paid Relocation
Posted about 1 month ago
Patrique Mercier Recruitment ESWe are thrilled to announce an exceptional opportunity for talented Dutch-speaking professionals to become part of a forward-thinking online banking customer service team located in the heart of Athens, Greece.
As a Customer Service Representative, you will play a crucial role as the primary point of contact for our Dutch-speaking clients, providing them with expert assistance on a wide range of banking inquiries. Your dedication to delivering exceptional service and support will help strengthen client relationships and enhance their overall banking experience.
Your Responsibilities
- Provide exceptional customer service to Dutch-speaking clients of the online bank.
- Assist customers with account inquiries, transactions, and resolving any banking-related issues promptly and accurately.
- Maintain a professional and empathetic approach to ensure client satisfaction.
- Document customer interactions and feedback to contribute to continuous service improvements.
- Collaborate with internal teams to resolve complex issues efficiently.
- Participate in training programs to stay well-informed about banking products, services, and compliance requirements.
Requirements
- A native level of fluency in Dutch and a B2 level of English (both written and spoken) is mandatory. Please clearly state your native language and nationality in your application.
- Strong commitment to delivering excellent customer service in a banking environment.
- Previous experience in customer service, preferably in banking or finance, is an advantage.
- Excellent communication, problem-solving, and interpersonal skills.
- Ability to work independently and as part of a team.
- Willingness to relocate to Athens with full company support for a seamless transition.
- Positive attitude, adaptability, and eagerness to learn within a fast-paced sector.
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, and four weeks' paid hotel stay upon arrival)
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More!
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