Dutch Speaking Customer Care for E-Commerce Platform | Work In Greece
Posted about 1 month ago
Mercier Recruitment is excited to offer a fantastic opportunity for Dutch-speaking individuals to join a leading e-commerce platform based in Greece. This role as a Dutch Speaking Customer Care Representative is perfect for those who are passionate about delivering exceptional service and enjoy working in a fast-paced digital environment.
As part of the customer service team, you will be the voice of the company, assisting customers with inquiries, orders, and support needs to ensure a seamless shopping experience. If you are enthusiastic about helping others and thrive in a customer-focused setting, this is an excellent opportunity to grow your career while making a positive impact on customers’ online shopping journeys.
Your Responsibilities
- Provide outstanding customer support to Dutch-speaking clients.
- Assist customers with product inquiries, order tracking, returns, and issue resolution.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with internal teams to help improve the customer journey.
- Stay updated on product knowledge and company policies through continuous training.
Requirements
- A native-level of fluency in Dutch and a B2-level of fluency in English (both written and spoken) is required. Please clearly state your nationality and native language in your application.
- Excellent communication and interpersonal skills.
- Previous experience in customer care or e-commerce is advantageous.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Strong problem-solving skills and a customer-centric approach.
- Flexibility to work in shifts if required.
- Currently residing or willing to relocate to Greece.
- Motivated, proactive, and eager to learn and grow with the company.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- And many other perks!
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