Customer Support for French Speakers

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍

We are offering a great work experience in Braga, Portugal as a Customer Support Specialist.

Your responsibilities include:

• Answering customer requests by phone regarding their current credit and any new project inquiries.

• Analyzing customer needs to personalize interactions, better understand their expectations, reassure them, and provide the most suitable financing options.

• Developing a long-lasting and high-quality relationship to enrich the customer portfolio within our Relational Excellence framework.

• Optimizing each contact (incoming and outgoing calls) by identifying and capitalizing on commercial opportunities.

• Managing assigned files in compliance with procedures and safety rules, demonstrating exemplary behavior, particularly in terms of rigor and integrity.

Requirements

• Fluent in French (native level or C2 proficiency).
• Good command of English (B2 level or higher) is advantageous.
• Excellent communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Previous customer support experience is a plus but not mandatory.

Benefits

• Private health insurance
•  International career opportunity
• Professional development and growth
• A life-changing experience in one of Europe’s most attractive countries

::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

✨ Get to know Atlean World 👇

Atlean World will be your recruitment partner every step of the way. Think of us as your guide on this exciting journey.

🌍 Your journey with us

A warm welcome
The moment you apply, one of our recruiters will reach out to you. We’ll have a friendly chat, walk you through the role, and make sure you feel confident about what’s ahead.

Your questions answered
Got doubts or curiosities? Ask away. Our recruiters are here to clear things up and give you a full picture of the opportunity.

Connecting you to the right place
Once you’re excited and ready, we’ll prepare you for the next steps and introduce you to our client. We’re the bridge between your ambition and the career you’re looking for.

Here for you, always
Our support doesn’t stop with the introduction. We stay by your side throughout the process, ready to help with anything you need from clarifying details to giving guidance.

::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

🚀 After you apply, you will receive more detailed information about the opportunities available.
📄 Please remember: your CV must be sent in English.

🌍 To join this journey, you should be a resident of a country within the European Union.

💌 Ready for your next adventure?
Apply now with Atlean World and let’s make it happen together!