At The Lakewood Courtyard, we believe that retirement is a whole new beginning. We are therefore committed to providing your loved ones with the highest quality care possible and ensuring that our residents are treated with kindness, care, and respect. Our goal at The Lakewood Courtyard is to foster independence whenever possible and to allow your loved ones to experience retirement the way it’s meant to be.

Onsite: 52 Madison Ave, Lakewood, NJ 08701

### Responsibilities:

Welcome residents, visitors, and guests with a friendly, courteous, and professional demeanor

serve as the first point of contact for all visitors and ensure a positive community experience

Provide information about the community, services, amenities, and programs to prospective residents and families

Distribute brochures, informational packets, and other marketing materials

Answer incoming phone calls with excellent phone etiquette and direct inquiries appropriately

Schedule and coordinate tours for prospective residents and families

Maintain visitor sign-in procedures and ensure security protocols are followed

Perform clerical and administrative duties including filing, data entry, and general office support

Support community events and resident engagement activities as needed

### Shift

Must have open availability 3 days per week Monday-Friday 8:00am-4:00pm

### Qualifications

Previous concierge, receptionist, hospitality, customer service, or senior living experience preferred

Outstanding communication and interpersonal skills

Professional appearance and positive attitude

Strong organizational and multitasking abilities

Ability to work independently and as part of a team

Proficiency with phones, computers, and basic office software

Why Join Spring Oak Spring Oak offers a competitive salary, benefits package, and a supportive work environment. We are a family-owned and operated company, and we take pride in the family-like atmosphere we create for our employees. "Great Place to Work" Certified April 2025-April 2026 401(K) Company Match Health, Dental, & Vision Insurance Paid time Off (PTO)

Concierge

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