Operations & Customer Relations Officer

About the Role: We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations. 

Responsibilities: 

• Oversee day‑to‑day client operations. 

• Coordinate with logistics teams to ensure timely deliveries. 

• Resolve customer issues promptly and professionally. 

• Maintain compliance with trade regulations. 

• Prepare reports on operational performance. 

Requirements

Qualifications: 

• Background in logistics operations or customer service. 

• Strong organizational and communication skills. 

• Ability to handle cross‑functional coordination. 

• Detail‑oriented with problem‑solving abilities.