Sales Manager - Pilates Boutique
Posted about 2 months ago
Our client is a globally recognized Pilates franchise offering high-quality, accessible reformer-based fitness classes for all experience levels. With a strong focus on community, wellness, and results-driven training, the brand combines modern studio design, certified instructors, and a welcoming environment to help members build strength, mobility, and confidence through Pilates.
Position Overview:
The Sales Manager will oversee the sales operations of multiple Pilates studio locations within Langley and Abbotsford, BC. This role is responsible for driving revenue growth, developing sales strategies, managing a team of sales/front desk professionals, and ensuring an exceptional customer experience across all studios.
Key Responsibilities:
Sales Strategy & Execution:
- Develop and implement effective sales strategies to achieve regional sales targets.
- Analyze market trends and competitor activities to identify growth opportunities.
- Monitor and evaluate the performance of sales initiatives and adjust strategies as needed.
Team Management:
- Recruit, train, and manage sales staff across multiple locations.
- Set performance goals, conduct regular performance reviews, and provide coaching and development opportunities.
- Foster a positive and motivated team environment.
Customer Relationship Management:
- Build and maintain strong relationships with existing clients and key accounts.
- Address customer concerns and feedback promptly to ensure satisfaction and retention.
- Implement programs to attract new clients and enhance the overall client experience.
Sales Reporting & Analysis:
- Track and report on sales performance metrics, including revenue, customer acquisition, and retention rates.
- Prepare and present regular sales reports to senior management.
- Use data-driven insights to optimize sales strategies and improve performance.
Marketing & Promotion:
- Collaborate with the marketing team to design and execute regional promotional campaigns and events.
- Ensure alignment between sales and marketing efforts to maximize impact and reach.
- Planning and attending grassroots events to yield new prospects.
Operational Oversight:
- Ensure consistency in service quality and studio operations across the region.
- Oversee inventory management and coordinate with studio managers to meet operational needs.
Requirements
- Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
- Proven experience in sales management, preferably in the fitness or wellness industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in sales software and CRM systems.
- Ability to analyze data and make informed decisions.
- Flexibility to travel between studio locations within the region.
Benefits
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Retirement savings plan.
- Paid time off and holidays.
- Employee discounts on studio memberships and products.
Other open roles at Hire Ground Talent(5)
Hire Ground Talent is a boutique recruitment company mainly focused on the fitness, health, technology and the wellness community. We specialize in senior executive searches (all C-suites), business development, franchise development, marketing and operations management for fitness clubs and specialty boutiques. We are different. No one in this field has held all the roles we have. We have also worked for private clubs, large chains, publicly traded, start-ups, franchising, corporate, small operators and directly for private equity firms. As much as our clients are our priority, we place great emphasis on the candidate. We search for passive candidates that have the experience, but need a dose of inspiration. One of our superpowers is to really zone in on fit. Cultural and leadership fit are key for both candidate and client. We have tremendous respect from our candidates and tend to career coach along the way. To really understand and build rapport with our candidates and where they are in their own career journey. We focus on quality over quantity, therefore we are all in! We never just push to get a job across the finish line. We are passionate about helping our candidates thrive in their career journeys while ensuring a successful match for our clients. As a woman empowered business we are inspired to help all women grow and succeed in their career. At the same time we are 100% committed to open doors for all connections, creating opportunities and helping our clients achieve their DEI goals. We have expanded to create: Hire Ground Collective. A team of strategic partners who possess valuable resources, expertise, and a history of industry experience to enhance the recruitment and retention process. This unique advantage fully supports talent management by delivering proven systems that train and sustain employees, improves performance, and keeps them motivated and engaged in the workplace.
Key team members
Paula Comfort
Lisa Greenbaum
Janicke Ziemer
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