General Manager - Fitness Boutique
Posted 2 months ago
Our client is far more than a fitness destination; it is a $1M+ high-traffic powerhouse and a 16-year cornerstone of the Houston community. They are the trendsetters of movement and the architects of unapologetic self-expression. While the industry often defaults to standardized, sterile routines, our client evolves daily. They provide a sophisticated, elite environment that balances premium service with a culture of radical belonging. They are where luxury meets humanity.
THE MISSION
To curate an elevated, sophisticated setting where dreams materialize through a "Culture of Yes." As Houston’s premier destination for self-discovery, our client is dedicated to impeccable service and the maintenance of a sanctuary where every individual is seen, heard, and celebrated.
THE VALUE PROPOSITION: A Legacy of Impact
Your leadership transcends operational management; you are a facilitator of human potential.
- The Individual Journey: You are not managing a schedule; you are overseeing transformations. You will witness the visceral impact of your leadership as members find strength, build lifelong friendships, and achieve audacious goals in a space free of judgment.
- The Professional Portfolio: You will lead a sophisticated squad of 60+ elite creators. You provide the structural stability and the refined systems that allow world-class talent to flourish. You do not just manage a team; you curate a legacy.
- The Executive Horizon: We offer the stability of a 16-year brand with the limitless agility of an entrepreneurial venture. You are not here to maintain a status quo; you are here to scale a masterpiece.
THE 5 PILLARS OF EXCELLENCE (OUR DNA)
- Evolution: We pursue constant personal and professional refinement.
- Synergy: We are a high-performance collective. No task is beneath us in the pursuit of the win.
- Integrity: We arrive prepared. We prioritize results over excuses.
- Agility: We embrace the pivot. We navigate high-velocity environments with grace and grit.
- Service Mastery: We embody the "Culture of Yes," anticipating needs before they are articulated.
THE ROLE: Executive Presence in the Trenches
The General Manager is a visible leader. This role requires an individual who balances executive oversight with active, hands-on engagement.
- Operational Stewardship: You own the P&L, member retention strategies, and revenue targets. You ensure that Standard Operating Procedures are executed with surgical precision while constantly seeking innovative optimizations.
- Talent Architecture & Mentorship: You take full ownership of the leadership pipeline. Leveraging the newly established training programs, you will identify, develop, and mentor a specialized Lead Team (Sales, Instructors, and Front Desk). Whether refining current talent or recruiting your own future leaders, you ensure the company standard is felt in every interaction.
- Metric Mastery: You own the P&L, member retention, and revenue targets. You lead with a data-driven mindset, turning complex KPIs into actionable wins.
- Facility Excellence: You maintain a "showroom" environment. Your eye for detail ensures that our luxury setting is consistently pristine and welcoming.
- Technical Command: You will achieve 100% fluency in Mindbody and the internal tech stack, eliminating friction for both staff and members.
THE 90-DAY ASCENSION Efficiency in all operating systems.
- Cultural Integration: Earn the respect of the squad through active partnership and demonstrated expertise on the floor.
- Operational Optimization: Identify and resolve one significant bottleneck to enhance team efficiency.
- Strategic Growth: Assume full accountability for revenue and retention KPIs, establishing a clear trajectory for growth.
Requirements
WHO YOU ARE (REQUIREMENTS)
- The Seasoned Leader: 5+ years of progressive management experience in high-end hospitality, luxury retail, or premium fitness.
- Formally Refined: You possess a proven background in leadership development. While you arrive with a mastery of the fundamentals, you have a relentless drive for the advanced sales and executive refinement we provide to our top-tier leadership
- Composed & Inclusive: You thrive in vibrant, diverse environments and possess the emotional intelligence to lead a wide spectrum of talent and clientele.
- Growth-Centric: You are an intrapreneur. You have a proven history of scaling high-revenue operations and possess the "owner-mindset" required to take a successful brand to its next peak.
- A Master Trainer: You don't just manage people; you build them. You have a verifiable history of developing talent and promoting from within.
Benefits
COMPENSATION & REWARDS
- Base Salary: $75,000 - $85,000 + Performance Incentives (OTE $100k+).
- Executive Coaching: Direct access to industry-leading sales and leadership mentorship.
- Comprehensive Benefits: Health/Dental/Vision + Unlimited access to Houston's most unique lifestyle studio.
Other open roles at Hire Ground Talent(5)
Hire Ground Talent is a boutique recruitment company mainly focused on the fitness, health, technology and the wellness community. We specialize in senior executive searches (all C-suites), business development, franchise development, marketing and operations management for fitness clubs and specialty boutiques. We are different. No one in this field has held all the roles we have. We have also worked for private clubs, large chains, publicly traded, start-ups, franchising, corporate, small operators and directly for private equity firms. As much as our clients are our priority, we place great emphasis on the candidate. We search for passive candidates that have the experience, but need a dose of inspiration. One of our superpowers is to really zone in on fit. Cultural and leadership fit are key for both candidate and client. We have tremendous respect from our candidates and tend to career coach along the way. To really understand and build rapport with our candidates and where they are in their own career journey. We focus on quality over quantity, therefore we are all in! We never just push to get a job across the finish line. We are passionate about helping our candidates thrive in their career journeys while ensuring a successful match for our clients. As a woman empowered business we are inspired to help all women grow and succeed in their career. At the same time we are 100% committed to open doors for all connections, creating opportunities and helping our clients achieve their DEI goals. We have expanded to create: Hire Ground Collective. A team of strategic partners who possess valuable resources, expertise, and a history of industry experience to enhance the recruitment and retention process. This unique advantage fully supports talent management by delivering proven systems that train and sustain employees, improves performance, and keeps them motivated and engaged in the workplace.
Key team members
Paula Comfort
Lisa Greenbaum
Janicke Ziemer
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