Chief of Staff to the Chief Product Officer

The Problems You’ll Solve

As our company and our industry are in a period of immense change, your job is to drive clarity through noise. Namely, your responsibilities fall into the following buckets:

• Run the Product Org Rhythm of Business: You drive operational activities for the Product organization. You set and own the cadences and forums that form the pulse of the organization; at Carta, these include R&D Reviews, Leadership meetings, organization-wide All Hands, and more. In addition, you own the underlying infrastructure to support the organization including resource planning and budgets.

• Execute on Leadership Direction: You are an audience in executive forums which lets you understand what's being decided, and make sure what comes next actually gets done. This means cascading decisions through the organization, helping the team distinguish exceptions from the rule, and surfacing to the CPO what she needs to know before she asks.

• Create Leverage on Strategic Projects: Own the connective tissue on high-ambiguity, cross-functional projects. This has included integration readouts for acquisitions, helping new teams onboard into Carta, and supporting high-coordination product rollouts. This bucket is episodic but consistently high priority and getting it right often determines whether a product outcome succeeds or stalls.

• Act as a Sounding Board for the Leadership Team: Ask the questions that help people arrive at cleaner answers faster. Have the hard conversations where they need to be had. The goal is to consistently raise the quality bar across the product org.

• Be the Voice of the Product Org Across Carta: Own the inputs and outputs that connect the Product org to the rest of Carta. Make sure the product story is being told internally. This includes an ongoing partnership with PMM, Solutions Engineering and Sales, Finance, and others. The shape of this work will shift over time, but the need to own it won't.

Here’s a sampling of actual problems you might find yourself tackling:

• Carta has a clear strategy but no roadmaps. Roadmaps are a relic of a different time and technology is changing too fast to predict the shape of the product. How do you help the marketing org plan marketing activities with no roadmap?
• Carta’s has done three acquisitions in 12 months. How do you help acquired teams integrate into the Carta rhythm while still feeling empowered?
• How do you talk to a senior leader about their scope being reduced due to external factors?
• How do you make sure cadences and processes are reflective of an ever changing way of working?

The Team You’ll Work With

You’ll be the Chief of Staff to the Chief Product Officer, Vrushali Paunikar. This is a highly visible and collaborative role that will be core to the operation of the Product organization and to our CPO’s day to day. Product and design role up to the product org. In practice, product, design, engineering and delivery (DRD) roll up to the CPO and CEO, Henry Ward. As the Chief of Staff, you are the main point of contact between DRD and the rest of the company.

As the company is navigating unprecedented times, you are operating at the frontier helping the org move in sync.

About You

At Carta, you’re not just an employee. You’re a builder who is creating infrastructure that accelerates innovation and empowers more ownership. Cartans are helpful, relentless, unconventional and kind; representing Carta’s Identity Traits. They work collaboratively and cross functionally to challenge the status quo; working towards a common goal of creating more owners in the private markets.

Successful candidates will have extremely high EQ and IQ, with an ability to see the big picture while having an obsession with the details. Please apply if you identify with the following:

• Operator at scale.8+ years of experience in Product, Business Operations, Strategy, or a Chief of Staff function — ideally in a high-growth tech company
• Execution credibility. A track record of running complex cross-functional programs, not just tracking them
• Relationship-driven. Strong EQ and the ability to build trust across all levels of the organization, including executives.
• Proactive Judgment. Comfort with ambiguity and an instinct for identifying what matters before anyone else names it
• Clear communicator. Exceptional communication skills — you can write a crisp exec brief and give sharp verbal feedback in the same afternoon
• Context-aware. Ability to hold context across many workstreams and know when to push, when to pause, and when to escalate
• Influence without authority. Presence and credibility in the room, even when you don't hold the title

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is:

• $224,000 - $280,000 in San Francisco

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.