Campaign & Donor Relations Associate

Hillel International

Role Overview

Hillel International’s Advancement Pillar is seeking a highly organized and detail-oriented Campaign and Donor Relations Associate to join the Advancement and Philanthropic Services team. This position supports Hillel’s mission by managing donor communications, ensuring the accuracy of gift and donor data, and facilitating smooth financial processing and stewardship. The ideal candidate is a systems thinker with excellent communication skills, a proactive work ethic, and a desire to grow in the fundraising and nonprofit sectors. This position is fully remote and open to eligible candidates in the United States.

What You’ll Do

Donor Relations & Stewardship:

• Serve as the primary point of contact for donor inquiries via phone and email, providing high-quality support and customer service.
• Manage the production and distribution of donor acknowledgments, tribute notifications, and pledge reminders.
• Track and report on planned giving commitments and associated documentation.
• Maintain up-to-date constituent records and ensure accuracy across all touchpoints.

Gift Processing & Finance Liaison:

• Accurately process incoming donations across multiple channels, including checks, wires, stock, online gifts, and donor-advised funds.
• Partner with the Finance team to reconcile donations and ensure accurate coding and reporting on a daily, weekly, and monthly basis.
• Serve as a liaison between the Advancement and Finance teams and local Hillels regarding gift processing and documentation.

Data & Reporting:

• Manage donor records in Salesforce, including gift entry, donor profiles, and engagement activity.
• Run regular reports to track campaign and donor activity; perform data audits to ensure system integrity.
• Support direct mail and digital fundraising campaigns by managing lists and gift imports in coordination with external vendors.

Team & Event Support:

• Play an integral role in backend logistics and data support for Advancement events and webinars.
• Collaborate with key programmatic teams to ensure donor information is gathered, shared, and used effectively.
• Take on special projects and administrative tasks as needed to support the broader Campaign Services team.

What You’ll Bring to the Job

• A bachelor's degree.
• At least two years of professional work experience or internships.
• A passion for mission-driven work and curiosity about fundraising strategy.
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities simultaneously.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency in Microsoft Office, particularly Excel; prior experience with Salesforce or another CRM preferred.
• A self-starting attitude with a collaborative spirit and willingness to learn.
• Experience in a fundraising, customer service, or data-focused role is a plus.
• Commitment to confidentiality and ethical handling of donor data.

What You’ll Receive

• Competitive salary range: $48,000 to $55,000, commensurate with experience.
• This position is fully remote and open to eligible candidates in the United States.
• Full suite of employee benefits, including health insurance, retirement plan, generous paid time off, parental leave, and flexible spending plans.
• Ongoing professional development, training, and mentoring opportunities.
• A dynamic, values-driven work environment with passionate colleagues.

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