Conduct essential KYC screenings and reviews for Moomoo members, cross-verifying data from diverse independent research sources by KYC procedures.
Collaborate effectively with internal and external stakeholders while upholding awareness of AML/KYC regulatory requirements and compliance due diligence functions.
Autonomously execute tasks while adhering to quality standards under leadership direction.
Assist in issue resolution and communication under guidance from leadership.
Resolve Moomoo member account issues, including a comprehensive documentation review for compliance fulfilment.
Provide policy and procedures interpretation with key stakeholders & clients.
Update forms as per local regulations and work closely with Compliance Operations to expedite documentation reviews and provide clarifications.
Follow up with customers to ensure timely information submission.
Ensure all tasks align with our policies and regulations.

Requirements

Bachelor's degree or equivalent with a focus in business, accounting or finance;
1-2 years of AML/CTF experience;
Excellent verbal and written communication skills in English;
Excellent digital literacy, including MS Office application knowledge and a broad understanding of securities and investments;
Strong research and analytical skills and comfortable working under tight timelines;
Works effectively and independently while being a team player;
Preferred, though not mandatory, possession of RG146 accreditations for general advice and securities. Full training and accreditation are available if required.

KYC Client Onboarding Officer