As directed, Manages all payables, invoicing, credits, payroll, new vendor set-up, and general administrative duties for the merchandising office. Coordinates with the Director Merchandising Manager, Store and Operations Managers, and Accounting as directed to ensure efficient and profitable retail operation.

### Primary Responsibilities

Purchasing, Accounts Payable and Receivable

Provides weekly reports utilizing Celerant, Data Warehouse, FedEx, and others

Manages all retail invoicing payables digitally

Maintains up-to-date record of expenses against budget

Enters and reconciles invoices in Celerant POS system

Provides batch to Accounting/Finance to ensure timely payment

Issues charge backs for incorrect shipments

Runs end of month unpaid invoices report (received by not matched)

Communicates with vendors as needed

Generates invoices for signings, events, and promotional displays and coordinates with Finance regarding payment

Updates costs and verifies discrepancies in receiving along with working with vendors to resolve.

Monitors inbound shipping costs

Reports Monthly consignment sales to vendors

Reports monthly all vendor consignment sales

Maintains up to date financial contact data including passwords and usernames for banking, FedEx, USPS, PayPal, Celerant, and other accounting and financial vendors and websites

Other duties

Enters payroll data weekly along with tracking all staff PTO and sick time

Manages Expense Tracking Report by department codes

Creates weekly sales report for GM and Finance department

Processes expense reports

Documents deposits and chargebacks

Documents merchandise credits, RTVs, etc.

Provides GL codes and receipt backup for monthly department credit card expenses

Weekly reconciliation of credit card tenders with bank transactions; resolve discrepancies in consultation with store manager, finance dept, and bank

Reviews and reports on supply budget expenditures and other line items as needed

Manages Amex monthly statements in Concur System

Liaises with Finance Dept

Prepares store credit report and other reports as needed

Additional duties as assigned

### Skills and Qualifications

B.A. degree
Three years’ prior office experience
Proactive problem solver
Interest in the arts, specifically opera
Strong computer skills including Word, Outlook, Excel, Power Point and the Internet as well as digital photography, HTML, Photoshop, online audio and video
E-commerce knowledge and website content management experience along with strong attention to detail and accuracy. Must have excellent English skills pertaining to grammar, spelling, and structure to provide consistency in copy, format, and tone.

### Physical Demands

Highly energetic person with a positive attitude, able to work well under pressure and tight deadlines, creative and resourceful in achieving results in a fast paced environment.
Exceptional organizational and interpersonal capabilities and good written and oral communication skills.
Must be able to work in office 3-5 days a week.

The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.

Merchandising Administration Assistant

Other open roles at The Metropolitan Opera(6)