Tier 1 Loan Officer

Join SAVii: Transforming Employee Wellness Across Emerging Markets

About SAVii

SAVii is the leading financial wellness platform in the Philippines, dedicated to revolutionizing the employee benefits landscape. Founded in 2017, we provide 360-degree salary-linked wellness services that empower HR leaders to support their teams' financial health.

Important Note for Applicants:

SAVii was recently acquired by GoTyme Bank, the country’s fastest-growing digital bank. While this position is hosted on the GoTyme Bank career page, you are applying specifically for a role within the SAVii organization. This partnership allows us to leverage GoTyme’s banking infrastructure to further our mission of financial inclusion.

Our Culture

At SAVii, we operate under a remote-first philosophy, prioritizing results and employee well-being. We foster a culture of collaboration, respect, and continuous professional growth. Our environment is fast-paced and execution-oriented, designed for individuals who are comfortable challenging the status quo and taking ownership of their contributions.

Requirements

Your Impact: Key Responsibilities

• Evaluate, analyze, and validate loan applications to determine the eligibility and credit worthiness of borrowers
• Assist borrowers in understanding various loan products, terms, and conditions, and help them choose the most suitable one.
• Review documents such as payslips/income statements, identification cards to assess loan applicant’s employment stability and repayment capacity.
• Collaborate with clients to complete application information is complete and accurate and to gather all necessary documents for loan application
• To assess and mitigate potential fraudulent application by staying up to date with the recent fraud trends and patterns
• Ensure all loan applications and related documents are accurate, complete, and compliant with internal policies and regulatory requirements
• Proactively follow up with loan applicants and provide regular updates on the status of their loan applications
• Negotiate terms, conditions, and interest rates with borrowers to ensure mutual satisfaction
• Stay updated with the latest company conditions and internal policies
• Provide exceptional customer service by promptly responding to queries, resolving issues, and maintaining strong relationships with applicants.
• Maintain confidentiality of sensitive customer information and adhere to all privacy guidelines

Qualifications

• Excellent communication skills in both verbal and written English 
• Must be confident and comfortable in receiving inbound and/or making outbound calls and in responding to emails 
• Must be highly detail-oriented with the ability to focus on specific information and to  identify issues and errors
• Ability to work in a high-volume, fast-paced environment 
• Must be willing to work on shifting schedule 
• With reliable wired/wireless internet connection with minimum of 10MBPS

Why Join SAVii?

Joining SAVii means contributing to a platform that directly improves the lives of thousands of employees. We offer a competitive benefits package, flexible work arrangements, and a professional environment that encourages diversity and innovation.

Commitment to Diversity & Inclusion

SAVii is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and believe that a diverse range of perspectives is essential to our success as a fintech leader.

Application Process

If you are a driven professional looking to make a meaningful impact in the financial wellness space, we invite you to apply.