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Field Operations Specialist

Posted about 2 months ago

OfficeWarsaw, Mazowieckie7k - 10k PLN

Do you get excited when your software actually interacts with the physical world? Are you ready to learn the new, exciting world of smart robots? Do you feel tired of working in a big company? Would you like to cooperate with top professionals in our industry?

If your answers are mostly yes, then you should keep reading. 

At Nomagic, we’re on a mission to teach robots the real world. We’re now looking for a Field Operations Specialist who is independent, highly organised and technically curious to join our team.

### Offer essentials:
  • Play with robots every day
  • Salary: 7.000 - 10.000 PLN on UoP + per diem as per Polish labour law 
  • Employment contract 50% - 75% of full-time (¾)
  • 100% international travel to client sites across the EU, and occasionally outside the EU.
  • English-speaking environment
  • ### Here is why we love this job ourselves, and hope you will enjoy it too:
  • We build robots powered by AI.
  • We have them in production at scale and see their real impact on critical operations.
  • We are still pretty small, so everyone has a direct impact on the product and how we work. 
  • Our team has built Google Warsaw, unicorn startups (Climate Corp), tested rocket engines and worked at top companies such as Nvidia or ByteDance. Now we shape the future of smart robotics together!
  • Work in a startup culture backed by a talented global team.  
  • ### Some of the problems you may try to solve with us:
  • Organise travel logistics, approvals, and budgeting for international site visits
  • Handle receipts and the reimbursement process
  • Represent the company during on-site deployments, maintenance, and escalations
  • Support on-site setup tasks and communicate clearly with client staff and internal operators
  • Document site conditions, workflows, and post-visit summaries
  • Coordinate with PM and Engineering to prepare and summarize site activities
  • Build and maintain excellent customer relationships by offering high-quality, consistent support
  • ### What skills we’d like you to have:
  • Comfortable with international travel
  • Excellent organizational and self-management skills
  • Strong written and spoken English (B2+)
  • Proactive mindset and comfort with new, ambiguous situations
  • Valid European driver's license
  • EU Citizenship without travel restrictions
  • Experience in field support, logistics, QA, or customer service is a plus
  • ### What should you expect once you apply?
  • Recruiter Screen - 30 minutes 
  • Hiring Manager interview - 30 minutes  
  • On-site interview with lunch - 1 day 
  • We make the final decision after max. 4-5 days
  • Job details
    Workplace
    Office
    Location
    Warsaw, Mazowieckie
    Salary
    7k - 10k PLN
    per year

    Nomagic engineers Physical AI systems that automate the flow of goods through warehouses with unprecedented increases in speed, accuracy, and throughput for scalable and consistent business growth.

    Employees
    185
    Industry
    Robotics Engineering
    Headquarters
    Warsaw, Mazowieckie
    Founded
    2017
    Company location
    Rakowiecka 36, Warsaw, Mazowieckie 02-532, PL
    Specialties
    Robotics, Artificial Intelligence, Logistics, E-commerce, Software, Cloud, Machine Learning, Automation, Supply-chain, warehouseautomation, and binpicking

    Key team members

    Carl Showalter

    Carl Showalter

    Christian Siegele

    Christian Siegele

    Marie-Axelle Loustalot-Forest

    Marie-Axelle Loustalot-Forest

    Claudia Beer

    Claudia Beer

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