AI Automation Engineer

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

ROLE OVERVIEW:

We are looking for an AI & Automation Engineer to drive intelligent automation across our business and operational processes by leveraging AI, data analytics, and modern automation tools. This role focuses on applying AI practically and at scale to reduce manual effort, improve decision-making, and enhance operational efficiency.

You will work closely with operations, product, and technology teams to identify automation opportunities, build AI-enabled workflows, and transition successful pilots into production-ready solutions.

WHAT YOU’LL DO:

AI-Driven Automation & Process Optimisation

• Identify, design, and develop scalable AI-enabled automation and machine learning (ML) models to streamline and optimise operational processes & workflows. 
• Build and support automation workflows using RPA, APIs, open source scripts, and low-code platforms to improve operations efficiency and performance. 
• Apply AI/ML techniques to automation use cases such as OCR, classification, prediction, anomaly detection, and decision support to minimise manual intervention and improve accuracy.
• Collaborate with cross-functional teams to redesign and integrate AI/ML solutions into existing workflows and systems.
• Participate in data pre-processing and model evaluation to ensure robust and effective solutions.

Requirements

WHAT WE EXPECT OF YOU:

• Minimum 2-3 years of experience in AI automation, intelligent automation, data analytics, or related roles.
• Proven experience applying AI in real operational or business environments, not just theoretical models.
• Hands-on experience with automation tools such as RPA platforms, APIs, scripts, or low-code tools.
• Practical exposure to AI/ML use cases including OCR, NLP, predictive analytics, or classification.
• Ability to integrate data, AI, and automation into end-to-end workflows.

Benefits

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.